Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
The interest on my business loan is showing up in GST returns (Form B) under the exempted category. How can I fix this?
If the interest on your business loan is showing up in your GST returns (Form 3B) under the exempted category, here's what you can do to fix this issue:
Step 1: Double-check the ledger entry for the interest payment.
Step 2: Verify that you are not claiming Input Tax Credit (ITC) on the interest payment.
Step 3: After correcting the ledger entry, you may need to regenerate your GST returns (Form 3B).
The ledger is showing an incorrect or strange entry. How can I get this fixed?
Here are steps to help you resolve the issue:
Step 1: Carefully review the incorrect or strange entry to understand what went wrong
Step 2 : Take backup and reindex the data fromm 0house keeping menu .
Step 3 : Double-check the figures, dates, and account to ensure .
Step 4: If the entry is incorrect to make a cancel entry .
Step 5: Riview the audit trail report from display menu .
How can I address duplicate entries and data mismatches between different registers in BUSY?
Here are steps to help you resolve the issue:
Step 1: Carefully review the incorrect or strange entry to understand what went wrong
Step 2 : Take backup and reindex the data fromm 0house keeping menu .
Step 3 : Double-check the figures, dates, and account to ensure .
Step 4: If the entry is incorrect to make a cancel entry .
Step 5: Riview the audit trail report from display menu .
How do I switch between the Pinnacle and Webtel servers for printing in BUSY?
To switch between the Webtel and Pinnacle servers in BUSY for e-way bill generation, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Features and Options, and click on GST or VAT.
Step 2: Here you will see an option for the E-Way Bill/E-Invoice Required option,
Step 3: here you also find the GSP configuration in the GSP configuration, you can change the print priority from Pinnacle to Webtel.
The reports are showing incorrect or mismatched values compared to actual bills and vouchers. What could be the reason for this discrepancy?
Here are some steps and causes:
Step 1: Unpaid bills or outstanding liabilities that haven't been recorded in your books Step 2: Make sure you've accounted for all assets, including prepaid expenses or assets in transit.
Step 3: Depreciation expenses need to be accounted for in your financial statements.
Step 4: Check for any corrections or adjustments made to previous periods.
Step 5: Ensure that all financial transactions, including income, expenses, and journal entries
Why is there a difference between the total BC & BB taxable value for HSN Summay Taxable Values in GSTR in BUSY?
If you notice a difference between the taxable amount in GSTR1 and the HSN Summary due to a GST summary mismatch, you can correct it by following these steps:
Step 1 : Go to the Housekeeping Menu.
Step 2 : Look for the option to Update GST Summary.
Step 3 : Run update GST Summary partial or Full as per yourrequirement. This will help resolve any discrepancies in the taxable amounts.
I am not able to adjust the sale amount for additional charges like packaging and forwarding. How can I enter these adjustments?
To adjust the sale amount for additional charges like packaging and forwarding here are some steps to resolve this issue:
Step 1: Add new invoice from transaction menu .
Step 2 : Select sales option and then ADD
Step 3: add relavant information in invoice , item name , priice , quantity , tax amount etc.
Step 4: Add bill sundry forpackaging and forwarding charges
Step 5: and Save the Invoice
The GST tax types are not getting auto created in sales voucher. I have to manually create them. Why is this happening?
The GST tax types are not getting auto created in sales voucher.because of while creating company in GST/VAT type you selected N so thats why default tax categories not created in BUSY related GST so you need to enabled it from GST configuration from Features and optiin under configurations menu set type as GST and click on create default GST masters then save it after that your Default tax types show in invoice .
I want to record a business-to-business transaction for registered expenses in the software. However, the ITC status is showing as "None" even though I did not set it to none. What should I do?
To record a business-to-business transaction for registered expenses in the software, you need to follow the below steps:
Step 1: Click on Transactions.
Step 2: Click on Payment, Receipt, or Journal.
Step 3: Click on Add.
Step 4: Specify Required Details
Step 5: Select Registered in GST Nature
Step 6: Specify the required details and set the ITC status to registered expense.
Step 7: Click on Save.
I am unable to separate the freight charges in the Supply Output Register report. How can I customize this report to show freight charges in a separate column?
to separate the freight charges in the Supply Output Register report. in BUSYhere are some steps to resolve this issue:
Step 1: Add new invoice from transaction menu .
Step 2 : Select sales option and then ADD
Step 3: add relavant information in invoice , item name , priice , quantity , tax amount etc.
Step 4: Add bill sundry forpackaging and forwarding charges
Step 5: and Save the Invoice