Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

I want to understand the options for uploading GST reports can I do JSON, CSV, or other formats?

If you want to understand the options for uploading GST reports such as JSON,CSV or other formats you can follow given below steps:
Step 1: Go to display menu
Step 2: Then click on GST reports
Step 3: Then click on GST returns
Step 4: Afterwards click on GSTR e-return such as gstr 1 ,3b etc
Step 5: Then will be able to see the options of JSON,CSV and many more for uploading of GST returns

I am unable to view or open the entries for year What should I do to access them?

unable to view or open the entries for year 2022 then make sure few things 
1. if you working in current year 2023 and want to see entries for year 2022 then you need to switch f.y from change f.y option under administration menu and select 2022 year to open
2 . or if you split f.y then you need to open 2022 years company separately and check entries.

What should I do if my GST liability is not getting updated after adjusting my input tax credit?

If your GST liability is not getting updated after adjusting your input tax credit, you should check if you have properly followed the process of input-output adjustment and cross adjustment in the software. 
1. Click on display menu and select GST report.
2. Select GST summary and enter date range.
3. use the F4 option to auto adjust input and output liabilities.
4. Save each entry by F2 .

Why am I unable to enter the customer's GSTIN even though they have shared it with me?

You can enter a party's GSTIN Number in the party master in BUSY,you can follow these steps:
Step 1:Go to Administration menu,
Step 2:Select masters,
Step 3:Add an account,while adding you can specify here GSTIN number and validate,When you mention your GST number and validate it,the status will be displayed along with details.After that,when you click update back,your details will be automatically filled in the party's master record,then save the master.

I am unable to add or update GST numbers for my invoices. How can I resolve this?

To add or update GST numbers for my invoices, please follow below steps : Step 1: Check your GST/VAT configuration and make sure that you have configured and validated the GST Suvidha Provider (GSP) correctly.
Step 2: Enter your company’s address and specify the from place and pin code in the GST/VAT configuration.
Step 3: Enter the valid GSTIN, address, station and pin code of the party in the party master.

I am unable to see party-wise bifurcation of transactions in my reports. What settings do I need to change to enable this?

To enable party-wise bifurcation of transactions in reports in BUSY, you can select the party-wise option and choose to view the report in combined, local, or any one mode.For example If you check sale report in GST Register if check supply outward register or any report there BUSY show option to select party name as per your requirement and after load the report you can see the transaction with party name.

I am unable to remove the ITC Reclaimed column from my GST reports. How can I customize or modify the GST reports?

If you want to remove column from GST report please follow these steps:
Step 1: Open your gst report in which you want to remove the column
Step 2: Then click on custom column
Step 3: Afterwards mention format name and untick the field id of that column and save the format
Step 4: Then go back to display and again open the report specify the format name and open it

I am unable to view my sales reports properly. The totals are showing up incorrectly. What could be the issue?

To address the issue and view your sales reports accurately, consider the following solutions:
Step 1: Double-check all transaction data entered into your software.
Step 2: Regularly reconcile the data in your accounting software with the source documents, such as sales invoices, purchase invoices, and bank statements.
Step 3: checks for valid GSTIN, tax rates, and other compliance requirements.
Step 4: link your sales and purchase data directly with e-invoicing systems.

I am unable to see credits available to me as per GSTR A in my GSTR B dashboard in the software?

There could be several reasons for this issue. Here's how you can troubleshoot: 
Step 1: Ensure that you have downloaded the GSTR 2A data into your accounting software correctly.
Step 2: Verify that the data from GSTR 2A matches the period
Step 3: look for the Not all expenses are eligible for ITC.
Step 4: Make sure that the ITC entries match the data in GSTR 2A.

Why am I unable to generate the GST reports properly after making changes to an invoice for local GST bill sundry?

When you do the changes in the local GST bill sundry then do the below steps.
Step 1: Open the voucher, then remove the gst bill sundry from F9 and re enter it again in the voucher for reflecting the changes.
Step 2: Then run regenerate dual voucher from housekeeping by selecting the none for filter voucher on the basis.
Note : Do this process after the data backup.