Frequently Asked
Questions

Q: How can I change my company composition from regular to composition scheme for GST compliance? What is the process?

To change your company composition from regular to the composition scheme for GST compliance, you'll need to follow these steps: Step 1; Create a new company in your accounting or BUSY. Step 2; In the new company setup, make sure to update all the necessary Company details. Step 3: the GST configuration process, you should select the composition scheme option. Step 4; Save the Configuration.

Q: I need assistance determining my true input tax credit position as of March based on all adjustments made.

If you want to determine your true input tax credit please ensure given below points: 1. Make sure you have do all the entries properly in BUSY 2. Ensure that mapping of all the itc is correct in transactions as well as in itc tagging report 3. Make sure you have the latest version of BUSY 4. Ensure that you have did all the required adjustment for the itc

Q: How can I check which GSP portal BUSY is trying to use for printing my invoices and bills?

To check which GSP portal BUSY is trying to use for printing your invoices and bills, you need to follow the below steps: Step 1: Go to Administration, then select Configuration, then select Features and Options. Step 2: Then select the GST/VAT option, and you will find the option of GSP configuration. In that window, you can see the GSP portal user name as Webtel and Pinnacle.

Q: Where can I find the GST register and how can I use it to check the taxable value?

If you want to check GST registers in BUSY, please follow these steps: Step 1: Go to display menu Step 2: Then click on gst reports Step 3: Then click on gst registers Step 4: Afterwards click on supply outward or Supply Inward register Step 5: Then you can view the supply outward or inward report to check the Taxable value with all bifurcation of all amounts.

Q: Why is the tax amount not getting calculated as IGST when I am doing an inter-state transaction?

Tax amount not getting calculated as IGST when doing an inter-state transaction for that make sure while enter transaction for inter-state then you need to select sales or purchase type as a central - mutirate or item wise also make sure that in party master which is selected in transaction correct GST no and state is mentioned. then you can calculate proper GST in transaction.

Q: I am unable to generate certain reports in BUSY. What troubleshooting can I do to resolve this?

There are several troubleshooting steps you can take to resolve the issue. Step 1: Verify the date range for the report Step 2: If you are using a multi-user system, check your user role settings. Step 3: Ensure that you are using the latest version of BUSY. Step 4: If you suspect data corruption is the issue, consider restoring your data from a previous backup.

Q: Why are non-GST customers like embassies still showing in my GST reports? How can I exclude them?

To exclude them from GST reports, you can consider the following steps: Step 1: Check the customer master data to confirm their GST status. Step 2: Non-GST customers should not have a GSTIN associated with them Step 3: Examine the transaction entries for these customers to ensure that they are correctly marked as non-GST transactions. Step 4: Review the ledger accounts associated with non-GST customers

Q: Why is the option to add mismatched bills directly from the reconciliation report to purchases not visible to me?I made an error while entering a transaction in the accounting software. How can I edit or delete this transaction?What are the steps to troubleshoot issues with validating GST details in BUSY?

To edit or delete the transaction go to: Step 1 : CLick on transactions Step2 :Purchase Step 3 : Modify Step 4 : edit it or save Step 5 : To delete simply press F8 key to delete Troubleshoot issue with validate GST number in BUSY: Step 1 : Verify accuracy of GST enter details Step 2 : Pay attention to error while validate GSTIN

Q: How can I adjust the tax liability for a sales return in BUSY? What voucher should I use for adjusting tax liabilities for sales returns?I need to adjust a regular tax payment that I already paid. What is the process to adjust previously paid tax amounts in BUSY?

For adjusting tax liability of the cancel voucher, you need to post credit note of the liability raised. Further, please follow below mentioned steps for voucher posting. Step 1 : Go to transaction tab and click on add credit note w/o. Step 2: Debit your Party and Tax account & credit your purchase account. Step 3: Specify orginal voucher number and date of the invoice."

Q: I am unable to see the name of the party in the GSTI report. How can I get the party name to show in this report?

In BUSY, to see the party name in the GSTI report, you can use the Account to be shown by option. This feature allows you to display the party name in the same report according to your selection. By choosing this option, you can make sure that the party names appear in your GSTI report, helping you easily identify the parties involved in your transactions.

Find Solutions to Common Issues Related to taxation - gst reports

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Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

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Software Features

Implementation

Dealer Complaint/Issues

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Dealer Complaint/Issues

How can I change my company composition from regular to composition scheme for GST compliance? What is the process?

To change your company composition from regular to the composition scheme for GST compliance, you'll need to follow these steps:
 Step 1; Create a new company in your accounting or BUSY.
 Step 2; In the new company setup, make sure to update all the necessary Company details.
 Step 3: the GST configuration process, you should select the composition scheme option. Step 4; Save the Configuration.

I need assistance determining my true input tax credit position as of March based on all adjustments made.

If you want to determine your true input tax credit please ensure given below points:
1. Make sure you have do all the entries properly in BUSY
2. Ensure that mapping of all the itc is correct in transactions as well as in itc tagging report
3. Make sure you have the latest version of BUSY
4. Ensure that you have did all the required adjustment for the itc

How can I check which GSP portal BUSY is trying to use for printing my invoices and bills?

To check which GSP portal BUSY is trying to use for printing your invoices and bills, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Features and Options.
Step 2: Then select the GST/VAT option, and you will find the option of GSP configuration. In that window, you can see the GSP portal user name as Webtel and Pinnacle.

Where can I find the GST register and how can I use it to check the taxable value?

If you want to check GST registers in BUSY, please follow these steps:
Step 1: Go to display menu
Step 2: Then click on gst reports 
Step 3: Then click on gst registers
Step 4: Afterwards click on supply outward or Supply Inward  register
Step 5: Then you can view the supply outward or inward  report to check the Taxable value with all bifurcation of all amounts.

Why is the tax amount not getting calculated as IGST when I am doing an inter-state transaction?

Tax amount not getting calculated as IGST when doing an inter-state transaction for that make sure while enter transaction for inter-state then you need to select sales or purchase type as a central - mutirate or item wise also make sure that in party master which is selected in transaction correct GST no and state is mentioned. then you can calculate proper GST in transaction.

I am unable to generate certain reports in BUSY. What troubleshooting can I do to resolve this?

There are several troubleshooting steps you can take to resolve the issue.
 Step 1: Verify the date range for the report
 Step 2: If you are using a multi-user system, check your user role settings.
 Step 3: Ensure that you are using the latest version of BUSY.
 Step 4: If you suspect data corruption is the issue, consider restoring your data from a previous backup.

Why are non-GST customers like embassies still showing in my GST reports? How can I exclude them?

To exclude them from GST reports, you can consider the following steps:
 Step 1: Check the customer master data to confirm their GST status.
 Step 2: Non-GST customers should not have a GSTIN associated with them
 Step 3: Examine the transaction entries for these customers to ensure that they are correctly marked as non-GST transactions.
 Step 4: Review the ledger accounts associated with non-GST customers

Why is the option to add mismatched bills directly from the reconciliation report to purchases not visible to me?I made an error while entering a transaction in the accounting software. How can I edit or delete this transaction?What are the steps to troubleshoot issues with validating GST details in BUSY?

To edit or delete the transaction go to:
 Step 1 : CLick on transactions
 Step2 :Purchase
 Step 3 : Modify
 Step 4 : edit it or save
 Step 5 : To delete simply press F8 key to delete
 Troubleshoot issue with validate GST number in BUSY:
 Step 1 : Verify accuracy of GST enter details
 Step 2 : Pay attention to error while validate GSTIN

How can I adjust the tax liability for a sales return in BUSY? What voucher should I use for adjusting tax liabilities for sales returns?I need to adjust a regular tax payment that I already paid. What is the process to adjust previously paid tax amounts in BUSY?

For adjusting tax liability of the cancel voucher, you need to post credit note of the liability raised. Further, please follow below mentioned steps for voucher posting.
 Step 1 : Go to transaction tab and click on add credit note w/o.
 Step 2: Debit your Party and Tax account & credit your purchase account.
 Step 3: Specify orginal voucher number and date of the invoice."

I am unable to see the name of the party in the GSTI report. How can I get the party name to show in this report?

In BUSY, to see the party name in the GSTI report, you can use the Account to be shown by option. This feature allows you to display the party name in the same report according to your selection. By choosing this option, you can make sure that the party names appear in your GSTI report, helping you easily identify the parties involved in your transactions.

Frequently AskedQuestions