Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What are the different conditional formatting options available in BUSY sales reports?

Customizing the report in BUSY, Here's a general approach to customize the report : 
Step 1: Navigate to the report from Display menu.
Step 2: Add custom column fields in the report .
Step 3: set custom column fields as your requirement .
Step 4: Save the configuration
Step 5 : reload the same report .

How can I check bill-wise details for registered versus unregistered parties?

for See Register and Unregisterd Parties Bill See the folowing Step 
Step 1: Go to Display Click on GST Report
Step 2: Click on Sale Register then click on Combined then Click on Bill Wise
Step 3: Now Select the option Register to be Shown for B2B or B2C
Step 4: Select relevent option for viewing report

Mismatch showing in sales register and gst summary sales.

To view the mismatch report of sales register and gst summary follow below steps:
Step 1: Go to display option and then select gst reports option.
Step 2: Then select Gst audit report and then select reconcile account and gst.
Step 3: Then click on sales option and then mention the date range to view the vouchers due to which mismatch is showing.

I made some changes in the software but it is not reflecting when I am trying to claim ITC. How do I ensure the changes apply before filing my returns?

made some changes in the software but it is not reflecting when trying to claim ITC for that please follow the below steps 
step 1: go to the house keeping menu
step 2: click on regenerate dual voucher option
step 3: mentioned date range , vch. type and process to regenerate. after that try to claim ITC.

The input tax credit amount reflected in the software is lower than our actual tax paid. Why is there a difference and how can I resolve it?

Reasons for difference in input tax credit amount in software with actual are:
1. Date range you have selected in the software is wrong when comparing it with actual input tax credit.
2. Some vouchers are wrongly entered or missed to enter in the software.
3. Tax rate enter in the software are different from the actual tax rate.

The reports in BUSY are not reflecting accurate information related to GST for recorded bills and expenses. What could be wrong and how to fix this?

There could be various reasons why the reports in BUSY are not reflecting accurate GST information for bills and expenses. It could be due to incorrect data entry, wrong GST numbers, or discrepancies in the billing and shipping details. It is important to reconcile the data with the GST portal and ensure that all entries are properly captured in BUSY.

I want to get a consolidated view of all pending and claimed ITCs. Is there a report or screen in BUSY that shows this breakup?

you can check consolidate report of claimed or pending report of ITC :
Step 1: Go to Transaction menu
Step 2: Click on gst misc. utilities
Step 3: Then click on ITC Claimed summary report
Step 4: Then specify month and click on OK Button
Step 5: Here you can check consolidate report of ITC

I am unable to match my GST A with the input tax credit amount shown in the software. What should I do to resolve this?

Here's a step-by-step guide on how to resolve this issue:
Step 1: Double-check the data in your GST 2A in BUSY
Step 2: Check for any missing invoices, issues in invoice amounts, or incorrect GSTIN
Step 3: Rectify GST 2A Data
Step 4: Reconcile GSTR A data
Step :file your GST returns based on reconciled and accurate data

I want to view my taxable amounts in BUSY but it seems to be showing the wrong amounts. What report do I need to run?

If you want to view your taxable amount in BUSY please follow these steps:
Step 1: Go to display menu
Step 2: Then click on GST reports
Step 3: Afterwards click on GST registers
Step 4: Then click on supply outward or inward register as required
Step 5: Open that report and you can see the taxable value of your bills alongwith other values

I want to know the source of difference between my GSTR-B and GSTR-A tax amounts. What reports or tools can help identify this?

Here's a step-by-step guide on how to resolve this issue:
Step 1: Double-check the data in your GST 2A in BUSY
Step 2: Check for any missing invoices, issues in invoice amounts, or incorrect GSTIN
Step 3: Rectify GST 2A Data
Step 4: Reconcile GSTR A data
Step :file your GST returns based on reconciled and accurate data
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