Frequently Asked
Questions

Q: I made no changes but suddenly there is a variation in my GST liability this month compared to previous months. How to find the cause?

Here's how to find the reason for the change: Step 1: Review Sales and Purchase Records Step 2: Verify that you haven't missed reporting any transactions. Step 3: Reconcile your GSTR-1 (outward supplies) and GSTR-3B (GST liability) returns Step 4: Look for data entry errors, such as incorrect invoice values, tax rates, or GSTIN details. Step 5: Review Amendments and Adjustments

Q: The software is double counting and showing the same voucher multiple times in reports. Why is this happening and how can I avoid it?

If your accounting software is double-counting and showing the same voucher multiple times in reports, please follow steps: Step 1: The most common reason for double-counting is duplicate voucher entries. Step 2: Audit Your Entries with using Audit trail report from display menu. Step 3: Reconcile your accounts regularly Step 4: Use unique transaction references or numbers for each voucher

Q: Once e-invoicing is enabled, will the invoices automatically reflect in my GST returns? Or do I still need to manually enter invoice details?

Yes, if you generate E-invoice through BUSY, it will reflect in the GSTR. When you open GSTR-1, it shows the option 'Skip E-Invoices.' If you press 'Y' to skip E-invoice, then it will not reflect in the GSTR-1 report. If you press 'N,' then it will show in GSTR-Step 1. When you generate an E-invoice, it automatically reflects in GST.

Q: The input tax credit amount reflected in the software is lower than our actual tax paid. Why is there a difference and how can I resolve it?

Reasons for difference in input tax credit amount in software with actual are: 1. Date range you have selected in the software is wrong when comparing it with actual input tax credit. 2. Some vouchers are wrongly entered or missed to enter in the software. 3. Tax rate enter in the software are different from the actual tax rate.

Q: The reports in BUSY are not reflecting accurate information related to GST for recorded bills and expenses. What could be wrong and how to fix this?

There could be various reasons why the reports in BUSY are not reflecting accurate GST information for bills and expenses. It could be due to incorrect data entry, wrong GST numbers, or discrepancies in the billing and shipping details. It is important to reconcile the data with the GST portal and ensure that all entries are properly captured in BUSY.

Q: I want to get a consolidated view of all pending and claimed ITCs. Is there a report or screen in BUSY that shows this breakup?

you can check consolidate report of claimed or pending report of ITC : Step 1: Go to Transaction menu Step 2: Click on gst misc. utilities Step 3: Then click on ITC Claimed summary report Step 4: Then specify month and click on OK Button Step 5: Here you can check consolidate report of ITC

Q: I am unable to match my GST A with the input tax credit amount shown in the software. What should I do to resolve this?

Here's a step-by-step guide on how to resolve this issue: Step 1: Double-check the data in your GST 2A in BUSY Step 2: Check for any missing invoices, issues in invoice amounts, or incorrect GSTIN Step 3: Rectify GST 2A Data Step 4: Reconcile GSTR A data Step :file your GST returns based on reconciled and accurate data

Q: I want to view my taxable amounts in BUSY but it seems to be showing the wrong amounts. What report do I need to run?

If you want to view your taxable amount in BUSY please follow these steps: Step 1: Go to display menu Step 2: Then click on GST reports Step 3: Afterwards click on GST registers Step 4: Then click on supply outward or inward register as required Step 5: Open that report and you can see the taxable value of your bills alongwith other values

Q: I want to know the source of difference between my GSTR-B and GSTR-A tax amounts. What reports or tools can help identify this?

Here's a step-by-step guide on how to resolve this issue: Step 1: Double-check the data in your GST 2A in BUSY Step 2: Check for any missing invoices, issues in invoice amounts, or incorrect GSTIN Step 3: Rectify GST 2A Data Step 4: Reconcile GSTR A data Step :file your GST returns based on reconciled and accurate data

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I made no changes but suddenly there is a variation in my GST liability this month compared to previous months. How to find the cause?

Here's how to find the reason for the change:
 Step 1: Review Sales and Purchase Records
 Step 2: Verify that you haven't missed reporting any transactions.
 Step 3: Reconcile your GSTR-1 (outward supplies) and GSTR-3B (GST liability) returns Step 4: Look for data entry errors, such as incorrect invoice values, tax rates, or GSTIN details. Step 5: Review Amendments and Adjustments

The software is double counting and showing the same voucher multiple times in reports. Why is this happening and how can I avoid it?

If your accounting software is double-counting and showing the same voucher multiple times in reports, please follow steps: 
 Step 1: The most common reason for double-counting is duplicate voucher entries.
 Step 2: Audit Your Entries with using Audit trail report from display menu.
 Step 3: Reconcile your accounts regularly
 Step 4: Use unique transaction references or numbers for each voucher

Once e-invoicing is enabled, will the invoices automatically reflect in my GST returns? Or do I still need to manually enter invoice details?

Yes, if you generate E-invoice through BUSY, it will reflect in the GSTR. When you open GSTR-1, it shows the option 'Skip E-Invoices.' If you press 'Y' to skip E-invoice, then it will not reflect in the GSTR-1 report. If you press 'N,' then it will show in GSTR-Step 1. 
 When you generate an E-invoice, it automatically reflects in GST.

I made some changes in the software but it is not reflecting when I am trying to claim ITC. How do I ensure the changes apply before filing my returns?

made some changes in the software but it is not reflecting when trying to claim ITC for that please follow the below steps 
 step 1: go to the house keeping menu 
 step 2: click on regenerate dual voucher option 
 step 3: mentioned date range , vch. type and process to regenerate. after that try to claim ITC.

The input tax credit amount reflected in the software is lower than our actual tax paid. Why is there a difference and how can I resolve it?

Reasons for difference in input tax credit amount in software with actual are:
 1. Date range you have selected in the software is wrong when comparing it with actual input tax credit.
 2. Some vouchers are wrongly entered or missed to enter in the software.
 3. Tax rate enter in the software are different from the actual tax rate.

The reports in BUSY are not reflecting accurate information related to GST for recorded bills and expenses. What could be wrong and how to fix this?

There could be various reasons why the reports in BUSY are not reflecting accurate GST information for bills and expenses. It could be due to incorrect data entry, wrong GST numbers, or discrepancies in the billing and shipping details. It is important to reconcile the data with the GST portal and ensure that all entries are properly captured in BUSY.

I want to get a consolidated view of all pending and claimed ITCs. Is there a report or screen in BUSY that shows this breakup?

you can check consolidate report of claimed or pending report of ITC :
 Step 1: Go to Transaction menu 
 Step 2: Click on gst misc. utilities 
 Step 3: Then click on ITC Claimed summary report 
 Step 4: Then specify month and click on OK Button 
 Step 5: Here you can check consolidate report of ITC

I am unable to match my GST A with the input tax credit amount shown in the software. What should I do to resolve this?

Here's a step-by-step guide on how to resolve this issue:
 Step 1: Double-check the data in your GST 2A in BUSY 
 Step 2: Check for any missing invoices, issues in invoice amounts, or incorrect GSTIN
 Step 3: Rectify GST 2A Data
 Step 4: Reconcile GSTR A data 
 Step :file your GST returns based on reconciled and accurate data

I want to view my taxable amounts in BUSY but it seems to be showing the wrong amounts. What report do I need to run?

If you want to view your taxable amount in BUSY please follow these steps:
Step 1: Go to display menu
Step 2: Then click on GST reports 
Step 3: Afterwards click on GST registers
Step 4: Then click on supply outward or inward register as required
Step 5: Open that report and you can see the taxable value of your bills alongwith other values

I want to know the source of difference between my GSTR-B and GSTR-A tax amounts. What reports or tools can help identify this?

Here's a step-by-step guide on how to resolve this issue:
 Step 1: Double-check the data in your GST 2A in BUSY 
 Step 2: Check for any missing invoices, issues in invoice amounts, or incorrect GSTIN
 Step 3: Rectify GST 2A Data
 Step 4: Reconcile GSTR A data 
 Step :file your GST returns based on reconciled and accurate data

Frequently AskedQuestions