Frequently Asked
Questions

Q: Why are my returns showing input tax credit discrepancy between months when my purchase entries are all correct?

Here are some common factors that might lead to such discrepancies: Step 1: Ensure that you have accounted for all the purchases and invoices in the correct tax periods. Step 2: Invoice Mismatches, Verify that the details on your purchase invoices, including the GSTIN of the supplier, invoice date, and invoice number Step 3:

Q: I am not able to change the tax amount from CGST & SGST to IGST for a transaction. What should I do to modify this?

To change the tax amount from CGST & SGST to IGST for a transaction follow these steps step 1: open invoice which is you want to modify step 2: then change sales or purchase type as central step 3: after that apply tax again IGST will be auto calculated then save invoice again

Q: The software was allowing me to download GSTR-B previously but now I am getting an error. What has changed and how can I resolve this?

If you are able to download GSTR 2B previously now getting errror, this could be: Step 1 : Check your credentials Step 2 : Check your internet connection Step 3 : Update the software Step 4 : Check GST portal error or server down Step 5 : Firewal settings Step 6 : Access rights

Q: I want to adjust the tax liability for a customer who has gone bankrupt. How can I write off the tax liability in BUSY?

To write off tax liability in BUSY for a bankrupt customer, please follow below mentioned steps. Step 1: Go to transaction menu and click on add journal voucher. Step 2: Enter voucher date and select GST nature as not applicable. Step 3: Debit your bad debts and tax account and credit your party account.

Q: I am unable to understand the difference between GST input and output in my balance sheet. Can you please explain how this works?

The GST Input account carry the balance which you have paid to vendor and use in the purchase, purchase return, debit and credit note of purchases. The GST Output account carry the balance of the GST amount which you have charge to the customer during sales voucher, sales return,debit and credit note of sales.

Q: Showing difference in sale of company in BUSY gstr data and portal gstr data for specific period.

There is some of following reasons for showing difference amount in GST Portal and BUSY data are:- 1: If after uploading and filing Gstr1 do make some changes in vouchers in BUSY data. 2: Due to some error in Party gstin number or other reason some of bill not getting upload in gst portal.

Q: How to resolve mismatch between sales amount and taxable amount. What should I check to fix this?

To resolve this, below are two reports to check and you will get the vouchers through which the mismatch appears: 1: Account Sales Register with bifurcation of amount option of account books from Display menu. 2: reconcile GST and Account Audit reports of GST Reports from the Display menu. and then you made a change accordingly.

Q: How can I check whether the other party has filed a return or not in BUSY?

To check the other party has filed a return or not in BUSY you can follow the steps Step1 Go to transaction menu and click on GST misc utilities Step2 Click on check party return filling status Step3 Select one party or all transacted party or self to view the report

Q: Can I change the setting to show purchase amount and taxable amount in the GST report?

To show purchase amount and taxable amount in the GST report, please follow below steps : Step 1: Go to Display Menu Step 2: Select option GST Reports Step 3: and Open GST Register menu Step 4: Here we can see Sales, Purchase, GSTR 2A , GSTR 2B, ITC Tagging and Electronic Cash and Credit Ledger.

Q: How can I correct my GST number if it shows as cancelled in BUSY?

To correct your GST number if it shows as cancelled in BUSY, you will need to unregister the GST number before filing. This can be done by contacting the GST portal support or following the necessary process outlined by the GST authorities. Once the GST number is unregistered, you can update it in BUSY.

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Why are my returns showing input tax credit discrepancy between months when my purchase entries are all correct?

Here are some common factors that might lead to such discrepancies:
 Step 1: Ensure that you have accounted for all the purchases and invoices in the correct tax periods.
 Step 2: Invoice Mismatches, Verify that the details on your purchase invoices, including the GSTIN of the supplier, invoice date, and invoice number
 Step 3:

I am not able to change the tax amount from CGST & SGST to IGST for a transaction. What should I do to modify this?

To change the tax amount from CGST & SGST to IGST for a transaction follow these steps
 step 1: open invoice which is you want to modify
 step 2: then change sales or purchase type as central 
 step 3: after that apply tax again IGST will be auto calculated then save invoice again

The software was allowing me to download GSTR-B previously but now I am getting an error. What has changed and how can I resolve this?

If you are able to download GSTR 2B previously now getting errror, this could be:
 Step 1 : Check your credentials
 Step 2 : Check your internet connection
 Step 3 : Update the software
 Step 4 : Check GST portal error or server down
 Step 5 : Firewal settings
 Step 6 : Access rights

I want to adjust the tax liability for a customer who has gone bankrupt. How can I write off the tax liability in BUSY?

To write off tax liability in BUSY for a bankrupt customer, please follow below mentioned steps.
 Step 1: Go to transaction menu and click on add journal voucher.
 Step 2: Enter voucher date and select GST nature as not applicable.
 Step 3: Debit your bad debts and tax account and credit your party account.

I am unable to understand the difference between GST input and output in my balance sheet. Can you please explain how this works?

The GST Input account carry the balance which you have paid to vendor and use in the purchase, purchase return, debit and credit note of purchases.
 The GST Output account carry the balance of the GST amount which you have charge to the customer during sales voucher, sales return,debit and credit note of sales.

Showing difference in sale of company in BUSY gstr data and portal gstr data for specific period.

There is some of following reasons for showing difference amount in GST Portal and BUSY data are:-
 1: If after uploading and filing Gstr1 do make some changes in vouchers in BUSY data.
 2: Due to some error in Party gstin number or other reason some of bill not getting upload in gst portal.

How to resolve mismatch between sales amount and taxable amount. What should I check to fix this?

To resolve this, below are two reports to check and you will get the vouchers through which the mismatch appears:
1: Account Sales Register with bifurcation of amount option of account books from Display menu.
2: reconcile GST and Account Audit reports of GST Reports from the Display menu. and then you made a change accordingly.

How can I check whether the other party has filed a return or not in BUSY?

To check the other party has filed a return or not in BUSY you can follow the steps 
 Step1 Go to transaction menu and click on GST misc utilities 
 Step2 Click on check party return filling status 
 Step3 Select one party or all transacted party or self to view the report

Can I change the setting to show purchase amount and taxable amount in the GST report?

To show purchase amount and taxable amount in the GST report, please follow below steps : 
Step 1: Go to Display Menu
Step 2: Select option GST Reports
Step 3: and Open GST Register menu 
Step 4: Here we can see Sales, Purchase, GSTR 2A , GSTR 2B, ITC Tagging and Electronic Cash and Credit Ledger.

How can I correct my GST number if it shows as cancelled in BUSY?

To correct your GST number if it shows as cancelled in BUSY, you will need to unregister the GST number before filing. This can be done by contacting the GST portal support or following the necessary process outlined by the GST authorities. Once the GST number is unregistered, you can update it in BUSY.

Frequently AskedQuestions