Frequently Asked
Questions

Q: I want to download previous financial year's GST A but am unable to do so in BUSY. What should I do?I am unable to download my GSTR-B for the last few months. What could be causing this issue?

To download previous year GSTR 2A data,you need to follow: Step 1 : Login to GST portal Step 2 : Go to services Step 3 : Select return section Step 4 :Choos financial year and return period Step 5 : View GSTR 2A report Step 6 : Generate and download the file

Q: I want to record GST paid on export sales and then take input tax credit when payment is received from the government. Why am I unable to record GST receivable on export sales?

If you want to record the transactions of export with payment of tax you need to add the vouher of sale and selecting the sale type export taxable. Then you can pay tax on it and after paying tax you can claim refund out of it by applying for refund on portal.

Q: The tax invoice is generating IGST even though my transaction is a local one involving parties within the same state. Why is BUSY applying IGST instead of SGST for a local transaction?

The tax invoice is generating IGST even though transaction is a local one involving parties within the same state because of your party which is selected in invoice is belongs to same state (Local) but you selected sales type as central then calculate tax so that's why IGST calculate in tax invoice

Q: I want to apply local GST in my voucher. However, the software is applying CGST and SGST wrongly as "Output" and "Input". What should I do to fix this?

want to apply local GST in voucher. However, the software is applying CGST and SGST wrongly as Output and Input because of while you entered local transaction then as per GST rule tax showing under CGST and SGST as output tax showing for sales and input tax showing for purchase transactions .

Q: The GST reports I download do not reflect recent changes/updates. The reports remain the same. What should I do to get the reports updated with latest data?

if after changes Entry report remain the same See the folowing Step Step 1: Take a Backup your Data Step 2: Go to House Keeping Menu Run Update Voucher Gst Summary Step 3: Select the option Complete Step 4: Click on OK for Run Updating GST in Voucher

Q: I have entered credit notes and amendments in the software. However, the ITC amount is not getting updated automatically. What should I do to update it correctly?

If ITC amounts are not showing correctly when credit notes and amendments are entered in BUSY, you can check, the ITC eligibility section is selected correctly or not in the credit note voucher and if you use the ITC tagging feature then check voucher is properly tagged in monthly ITC tagging report.

Q: I want to understand where the amounts are being pulled from in my GST returns. How can I see the details of the calculations in the software?

To understand the source of data in GST reports, especially in GSTR-1, where amounts are pulled from sales and sales return transactions. you can check details generate GSTR 1 report you will get Section name example 4A - B2B Regular select and enter on this option you will get details of invoices.

Q: Why is my input credit not showing up properly for input goods and services in BUSY? How do I get the input credit to show accurately?

If input credit is not showing properly, see the following steps: Step 1: Modify the Purch Type, Tax Category Entry, and Check Gst Posting Step 2: Take a backup. Step 3: Go to the Housekeeping Menu Click on Update GST Summery. Step 4: Select the Complate Tab After the Compile process generates a report issue Will Solve

Q: How can I ensure consistent rounding to avoid mismatches in my financial statements?

To ensure consistent rounding and avoid mismatches in your financial statements, please follow below steps : Step 1: Apply the auto rounding method in the in BUSY . Step 2: Configure the decimal places Step 3: pass the adjustment entries . Step 4 : Riview the round off ledger

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I want to download previous financial year's GST A but am unable to do so in BUSY. What should I do?I am unable to download my GSTR-B for the last few months. What could be causing this issue?

To download previous year GSTR 2A data,you need to follow:
 Step 1 : Login to GST portal
 Step 2 : Go to services
 Step 3 : Select return section
 Step 4 :Choos financial year and return period
 Step 5 : View GSTR 2A report
 Step 6 : Generate and download the file

I want to record GST paid on export sales and then take input tax credit when payment is received from the government. Why am I unable to record GST receivable on export sales?

If you want to record the transactions of export with payment of tax you need to add the vouher of sale and selecting the sale type export taxable. Then you can pay tax on it and after paying tax you can claim refund out of it by applying for refund on portal.

The tax invoice is generating IGST even though my transaction is a local one involving parties within the same state. Why is BUSY applying IGST instead of SGST for a local transaction?

The tax invoice is generating IGST even though transaction is a local one involving parties within the same state because of your party which is selected in invoice is belongs to same state (Local) but you selected sales type as central then calculate tax so that's why IGST calculate in tax invoice

I am booking an expense paid by cash locally but the GST is getting calculated as CGST and SGST instead of IGST. How can I book this expense under IGST?

booking an expense paid by cash locally but the GST is getting calculated as CGST and SGST instead of IGST beacuse in any type of local transaction if you calculate GST then as per GST rules its showing under CGST and SGST if your transaction is belongs to central then IGST calculated.

I want to apply local GST in my voucher. However, the software is applying CGST and SGST wrongly as "Output" and "Input". What should I do to fix this?

want to apply local GST in voucher. However, the software is applying CGST and SGST wrongly as Output and Input because of while you entered local transaction then as per GST rule tax showing under CGST and SGST as output tax showing for sales and input tax showing for purchase transactions .

The GST reports I download do not reflect recent changes/updates. The reports remain the same. What should I do to get the reports updated with latest data?

if after changes Entry report remain the same See the folowing Step 
 Step 1: Take a Backup your Data 
 Step 2: Go to House Keeping Menu Run Update Voucher Gst Summary 
 Step 3: Select the option Complete 
 Step 4: Click on OK for Run Updating GST in Voucher

I have entered credit notes and amendments in the software. However, the ITC amount is not getting updated automatically. What should I do to update it correctly?

If ITC amounts are not showing correctly when credit notes and amendments are entered in BUSY, you can check, the ITC eligibility section is selected correctly or not in the credit note voucher and if you use the ITC tagging feature then check voucher is properly tagged in monthly ITC tagging report.

I want to understand where the amounts are being pulled from in my GST returns. How can I see the details of the calculations in the software?

To understand the source of data in GST reports, especially in GSTR-1, where amounts are pulled from sales and sales return transactions. you can check details generate GSTR 1 report you will get Section name example 4A - B2B Regular select and enter on this option you will get details of invoices.

Why is my input credit not showing up properly for input goods and services in BUSY? How do I get the input credit to show accurately?

If input credit is not showing properly, see the following steps:
Step 1: Modify the Purch Type, Tax Category Entry, and Check Gst Posting
Step 2: Take a backup.
Step 3: Go to the Housekeeping Menu Click on Update GST Summery.
Step 4: Select the Complate Tab
After the Compile process generates a report issue Will Solve

How can I ensure consistent rounding to avoid mismatches in my financial statements?

To ensure consistent rounding and avoid mismatches in your financial statements, please follow below steps :
 Step 1: Apply the auto rounding method in the in BUSY . 
 Step 2: Configure the decimal places 
 Step 3: pass the adjustment entries . 
 Step 4 : Riview the round off ledger

Frequently AskedQuestions