Frequently Asked
Questions

Q: I want to know the total ITC amount for the last months. How can I generate this report in BUSY?

To check your ITC for 6 months , you can follow the below steps: Step 1: Go to display then select gst reports Step 2: Choose gst summary and mention date range of six months Step 3: Open report and you can see total input GST

Q: The GST Summary report in BUSY shows cumulative data. How can I get month-wise or quarter-wise GST Summary reports?

You can check the month wise or quarter wise GST report from the below steps. Step 1: Click on Display Step 2: Then GST reports Step 3: Then GST Summaries Step 4: Then Annual GST Summary Step 4: Select the report as per your requirement and view it.

Q: What connectivity issues can prevent my software from being able to file GST reports? How can I diagnose and fix connectivity problems?

To diagnose and fix connectivity problems preventing software from filing GST reports, you can try checking your internet connection, ensuring that your antivirus is not blocking the software, and restarting the software or computer. If the issue persists, you may need to contact technical support for further assistance.

Q: I had GST set up properly before but now the calculations are not working. What could have changed to cause this issue?

If the GST calculation was working properly earlier but now its not calculating the correct then you need to check what changes have you done in the Masters like tax category which is tag in the item master, sale purchase type, bill sundry and transaction related to GST

Q: Some transactions are showing error in e-filing validation in BUSY. How can I check and resolve errors before generating GST returns?

To check and resolve errors in e-filing validation for some transactions in BUSY before generating GST returns, you can click on the "Check Possible Errors" option. This will help you identify any errors in your data or entries, which you can then resolve before generating the GST returns.

Q: Why am I unable to see the Invoice Date column when trying to add it in my supply output register format?

If you are unable to see the invoice date column after adding custom column it means you have selected wrong field in custom column apart from that if you want to see invoice date column then you can see in that report as by default it is available

Q: Why am I unable to see some unregistered party bills in the BB report in BUSY? Where are these bills going?

If you are unable to see some unregistered party bills in B2B report in BUSY, please check below points: Step 1 : Incorrect data entry like voucher type Step 2 : filter applied Step 3 : Date range Step 4 : Tax type Step 5 : Transaction type

Q: What is the process to generate GST reports in BUSY after the recent updates? The old options are not visible.

After updating BUSY with latest release then generate return with the following steps: Step 1: Go to display Menu Step 2: Click on gst return option Step 3: Then click on gstr 1 e-return option Step 4: Then select method and proceed to generate return

Q: I made a rewrite in the software but my GST advance payment receipt still shows a mismatch. What should I do?

You can check advance receipt entry and check ledger and check allocation of advance with GST and check amount and tax rate in window.Then in GST Mis.Utility you can check option for post tax on advance receipt and make sure that tax has posted for advance receipt.

Q: Are there any restrictions on the use of special characters in the software?

Yes, there are restrictions on the use of special characters in the software. Special characters should not be used in certain fields, such as serial number, PAN number, and voucher numbers. It is recommended to avoid using special characters to prevent errors and issues in the software.

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Dealer Complaint/Issues

I want to know the total ITC amount for the last months. How can I generate this report in BUSY?

To check your ITC for 6 months , you can follow the below steps:
 Step 1: Go to display then select gst reports 
 Step 2: Choose gst summary and mention date range of six months
 Step 3: Open report and you can see total input GST

The GST Summary report in BUSY shows cumulative data. How can I get month-wise or quarter-wise GST Summary reports?

You can check the month wise or quarter wise GST report from the below steps.
 Step 1: Click on Display
 Step 2: Then GST reports
 Step 3: Then GST Summaries
 Step 4: Then Annual GST Summary
 Step 4: Select the report as per your requirement and view it.

What connectivity issues can prevent my software from being able to file GST reports? How can I diagnose and fix connectivity problems?

To diagnose and fix connectivity problems preventing software from filing GST reports, you can try checking your internet connection, ensuring that your antivirus is not blocking the software, and restarting the software or computer. If the issue persists, you may need to contact technical support for further assistance.

I had GST set up properly before but now the calculations are not working. What could have changed to cause this issue?

If the GST calculation was working properly earlier but now its not calculating the correct then you need to check what changes have you done in the Masters like tax category which is tag in the item master, sale purchase type, bill sundry and transaction related to GST

Some transactions are showing error in e-filing validation in BUSY. How can I check and resolve errors before generating GST returns?

To check and resolve errors in e-filing validation for some transactions in BUSY before generating GST returns, you can click on the "Check Possible Errors" option. This will help you identify any errors in your data or entries, which you can then resolve before generating the GST returns.

Why am I unable to see the Invoice Date column when trying to add it in my supply output register format?

If you are unable to see the invoice date column after adding custom column it means you have selected wrong field in custom column apart from that if you want to see invoice date column then you can see in that report as by default it is available

Why am I unable to see some unregistered party bills in the BB report in BUSY? Where are these bills going?

If you are unable to see some unregistered party bills in B2B report in BUSY, please check below points:
 Step 1 : Incorrect data entry like voucher type
 Step 2 : filter applied
 Step 3 : Date range
 Step 4 : Tax type
 Step 5 : Transaction type

What is the process to generate GST reports in BUSY after the recent updates? The old options are not visible.

After updating BUSY with latest release then generate return with the following steps:
 Step 1: Go to display Menu
 Step 2: Click on gst return option 
 Step 3: Then click on gstr 1 e-return option 
 Step 4: Then select method and proceed to generate return

I made a rewrite in the software but my GST advance payment receipt still shows a mismatch. What should I do?

You can check advance receipt entry and check ledger and check allocation of advance with GST and check amount and tax rate in window.Then in GST Mis.Utility you can check option for post tax on advance receipt and make sure that tax has posted for advance receipt.

Are there any restrictions on the use of special characters in the software?

Yes, there are restrictions on the use of special characters in the software. Special characters should not be used in certain fields, such as serial number, PAN number, and voucher numbers. It is recommended to avoid using special characters to prevent errors and issues in the software.

Frequently AskedQuestions