Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why is my CGST input credit balance showing a different amount than the actual credit I should have?

The CGST input credit balance may be showing a different amount than the actual credit due to incorrect opening balance or manual journal entries. It is important to review the purchase ledger entries, input credit claimed, and journals posted to identify any discrepancies and make necessary adjustments.

I am unable to open my full data file. How can I view the data month-wise or quarter-wise?

To view your data month wise or quarter wise you can follow the steps 
Step1 go to administration menu and click on configuration then click on feature option
Step2 Click on GST VAT option and select return filling frequency as monthly or quarterly and save

Why am I unable to generate separate sales vouchers for exempt, nil rated and zero rated items?

You may be unable to generate separate sales vouchers for exempt, nil rated, and zero rated items because you have not specified the necessary data fields or settings in BUSY. Make sure to check the settings and options related to displaying and categorizing these types of transactions.

How do I confirm if I have selected the correct ITC reversal rule for my organisation?

To confirm if you have selected the correct ITC reversal rule for your organization, you should consult with your accountant or tax advisor. They will be able to guide you on the applicable rules and ensure that you have selected the correct rule for your specific situation.

The total invoice amount shown in my returns is incorrect. Why is there a discrepancy?

total amount shown in your return is incorrect because maybe in invoice some other charges add in bill sundry not taged with any account or they deducted from net bill value instead of taxable value so that's why some times total invoice value showing incorrect in returns.

The software is not maintaining bill-by-bill party balances. How do I enable this feature?

Bill By Bill:
This feature is used to view Bill by pendancy of amount against any invoice
Follow Below Steps:
Click on
Step 1: Administration
Step 2: Configuration
Step 3:Feature & Options
Step 4:Accounts
Step 5: Bill by Bill Details
Step 6: tick this option to disable

Are there any restrictions on the use of special characters in the software?

Yes, there are restrictions on the use of special characters in the software. Special characters should not be used in certain fields, such as serial number, PAN number, and voucher numbers. It is recommended to avoid using special characters to prevent errors and issues in the software.

Why is some ITC data showing as blank fields in the exported report?

The ITC data may show as blank fields in the exported report if the ITC claims have not been tagged and registered in the system. Make sure to tag and register all pending vouchers for ITC claiming to ensure the data appears correctly in the exported report.

Where can I find taxable value SGST CGST for GST purchases in BUSY

Pls Follow the Below Steps :
Step 1: Display Menu
Step 2: Gst Reports
Step 3: Annual GST Summary
Step 4: Either for Sale or Purchase
Step 5: Enable the Show Tax Rate wise Bifurcation
We can also check in Multiple Report from Display Menu in GST Reports, Sale and Purchase Register Etc.

How do I view the supplies outward report in BUSY Accounting Software?

To check supply outward report in BUSY, you need to follow these steps:
Step 1: Open your company then go to Display menu.
Step 2: Select GST Reports and click on GST Registers.
Step 3: Click on Supply Outward Register then enter the date range and can view the report.
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