Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

Why is some ITC data showing as blank fields in the exported report?

The ITC data may show as blank fields in the exported report if the ITC claims have not been tagged and registered in the system. Make sure to tag and register all pending vouchers for ITC claiming to ensure the data appears correctly in the exported report.

Where can I find taxable value SGST CGST for GST purchases in BUSY

Pls Follow the Below Steps :
Step 1: Display Menu
Step 2: Gst Reports
Step 3: Annual GST Summary
Step 4: Either for Sale or Purchase
Step 5: Enable the Show Tax Rate wise Bifurcation
We can also check in Multiple Report from Display Menu in GST Reports, Sale and Purchase Register Etc.

How do I view the supplies outward report in BUSY Accounting Software?

To check supply outward report in BUSY, you need to follow these steps:
Step 1: Open your company then go to Display menu.
Step 2: Select GST Reports and click on GST Registers.
Step 3: Click on Supply Outward Register then enter the date range and can view the report.

How Can I add GST Number in my company in BUSY?

To add GST Number in the company in BUSY below are the steps to follow:-
Step 1: Go to the Administration menu then click on the configuration tab and select the feature
and option.
Step 2: Now click on the GST/VAT option update the GSTIN number and save the changes.

I need to void or cancel a credit note that was issued in error. How can I do this in BUSY? When I download the GSTR-A and B JSON files from the GST portal, how do I import them into BUSYGST for reconciliation?

To cancel voucher open the credit note voucher press Ctrl + X cancel voucher. 
To download GSTR 2A and 2B :
Step 1 : CLick on transactions
Step 2 : GST misc utilities
Step 3 : Download GSTR 2a and 2b
Step 4 : Reconcile it

What additional features are available in the BLS version compared to the standard desktop software?I am unable to generate accurate GST reports in BUSY. What steps should I take to troubleshoot and resolve this issue?

BLS version provide many features which can be used if you have active BLS. For gst report, check:
Step 1 : Check gst confgiuration
Step 2 : check data entry
Step 3 : GSTIN validation
Step 4 : HSN codes
Step 5 : CHeck output input amount

How can I ensure the accuracy and completeness of the data imported into BUSY from external sources?How can I resolve the issue of not receiving OTP while downloading GST returns from the BUSY portal?

To ensure accuracy:
Step 1 : Data verification
Step 2 : Data reconciliation
Step 3 : Data audting
Resolving OTP when downloading GST return :
Step 1 : Check mobile and email
Step 2 : Network
Step 3 : Resend OTP
Step 4 : Wait and retry

I am trying to create a new GST account but getting an error saying "This feature cannot be used. GST is not enabled." What should I do to resolve this?

To resolve the GST is not enabled error when creating a new GST account, you can follow the below steps :
Step 1: Go to administration then configuration and select features/options
Step 2: Click in GST /VAT option
Step 3: Tick on enable gst/vat reporting.

Why am I unable to see the e-commerce sales fields in the sales voucher in BUSY? How can I update to the latest version that has this feature?

To update to the latest version that includes e-commerce sales fields in the sales voucher in BUSY, you need to log out of the company, create a backup of the data, check for BUSY updates, download both updates 9.2 and 2.4.2, and then click on download update.

Why has the tax amount distribution between CGST, SGST and IGST changed in historical reports of previous months after I updated to the new version of BUSY?

CGST, SGST, and IGST change in report of previous month after updating in new version so rectify that error update your complete voucher GST summery from house keeping menu if error not rectify then re-write books still query not resolved then maybe it is bug in release.