Frequently Asked
Questions

Q: Why are some GST bills from previous tax periods showing up in my returns for the current period?

If you are using itc tagging in that case previous bills will be reflect in current period as you have not received its ITCs claim yet

Q: What could be the reason for a % difference between two data sources?

The reason for a 5% difference between two data sources could be due to missing or incomplete entries, discrepancies in calculations, or errors in data input.

Q: How can I check the status of my GST registration in BUSY?

To check status: Step 1 : Login to GST portal Step 2 : Dashboard Step 3 : VIew GST registration status Step 4 : Check status Step 5 : VIew status

Q: How to switch from VAT To GST using BUSY

Their is option in BUSY to switch between VAT and GST using the key F11. Note: But it is recommeded to create new company for GST working.

Q: Some transactions are missing when I try to do reconciliation between BUSY and actuals. How can I troubleshoot and resolve this discrepancy?

To resolve missing transaction check: Step 1 : CHeck date rangex Step 2 : Filter Step 3 : Data entry error Step 4 : Tax settings

Q: How can I get details of invalid GST numbers or HSN codes in my BUSY? I am unable to see any errors.

When you are generating gst return then you can check possible errors in the transaction, HSN, document in the respective window if any then correct it

Q: I want to take a trade claim in the current month for import done in the previous month. What should I do?

To trade claim import done in previous month check: Step 1 : Check tax Step 2 : Verify eligibility Step 3 : Review GST returns

Q: The GST data shown in the software is different from my records. How can I correct or update the GST data?

You can't make any changes in GST data you can change BUSY data easily, further for change gst data you can contact Gst support helpline number.

Q: My emails to support are going unanswered. How can I get in touch with someone to help resolve my issues with BUSY?

You may also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

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License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

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Dealer Complaint/Issues

I'm unable to categorize some items as services rather than goods in BUSY. How can I fix this?

to categorize some items as services rather than goods in BUSY then you can mantioned category or group in item master to categorized service related items.

Why are some GST bills from previous tax periods showing up in my returns for the current period?

If you are using itc tagging in that case previous bills will be reflect in current period as you have not received its ITCs claim yet

What could be the reason for a % difference between two data sources?

The reason for a 5% difference between two data sources could be due to missing or incomplete entries, discrepancies in calculations, or errors in data input.

How can I check the status of my GST registration in BUSY?

To check status:
Step 1 : Login to GST portal
Step 2 : Dashboard
Step 3 : VIew GST registration status
Step 4 : Check status
Step 5 : VIew status

How to switch from VAT To GST using BUSY

Their is option in BUSY to switch between VAT and GST using the key F11.
Note: But it is recommeded to create new company for GST working.

Some transactions are missing when I try to do reconciliation between BUSY and actuals. How can I troubleshoot and resolve this discrepancy?

To resolve missing transaction check:
 Step 1 : CHeck date rangex
 Step 2 : Filter
 Step 3 : Data entry error
 Step 4 : Tax settings

How can I get details of invalid GST numbers or HSN codes in my BUSY? I am unable to see any errors.

When you are generating gst return then you can check possible errors in the transaction, HSN, document in the respective window if any then correct it

I want to take a trade claim in the current month for import done in the previous month. What should I do?

To trade claim import done in previous month check:
 Step 1 : Check tax 
 Step 2 : Verify eligibility
 Step 3 : Review GST returns

The GST data shown in the software is different from my records. How can I correct or update the GST data?

You can't make any changes in GST data you can change BUSY data easily, further for change gst data you can contact Gst support helpline number.

My emails to support are going unanswered. How can I get in touch with someone to help resolve my issues with BUSY?

You may also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Frequently AskedQuestions