Frequently Asked
Questions

Q: I am getting an error related to GST number mismatch between branches. How can I resolve this?

To resolve the GST number mismatch error between branches, you should check and update the GST number in the relevant accounts.

Q: What should I do if the input tax credit I claimed is reflecting in my GSTR-?

If the input tax credit you claimed is reflecting in your GSTR-2, it means that the credit has been successfully claimed.

Q: What options are available in BUSY to analyze and reconcile IGST, CGST, SGST applied on invoices?

You can check Supply Outward / Inward report under GST Register to check CGST, SGST and IGST tax breakup of invoices.

Q: I am facing issues in generating GST reports in BUSY. How can I troubleshoot this?

Could you please specify which GST report you are trying to generate and what error message you get while generating it?

Q: What is the process to tag GST entries on a monthly basis in BUSY?

For monthly tagging: Step 1 : CLick on transactions Step 2 : GST misc utilities Step 3 : Monthly ITC tagging

Q: What are some common special characters that can cause import errors in the software?

Some common special characters that can cause import errors in the software are %, &, *, #, $, @,!, and ?.

Q: The other party has uploaded invoices in GSTR- that I don't have records of in my BUSY data. These invoices are showing up as mismatches during reconciliation. How can I mark or tag those invoices as invalid or not mine in BUSY?

To check the invoice : Step 1 : Identify mismatch invoice Step 2 : Contact supplier Step 3 : Tag invoices

Q: I changed the voucher date after uploading a debit note to make it appear in the next month. However, now the ITC tagging seems incorrect. What is the right way to postpone claiming an ITC to the next month?

Once the voucher has been uploaded on the GST portal, there is no available option for claiming the invoice in BUSY.

Q: My customer has entered a different taxable value in Tally than what was filed on GST portal. How can I find vouchers in Tally where taxable value does not match the amount filed on GST portal?

If you want to match the taxable value of tally with the GST portal you need to consult to tally support.

Q: After fixing mismatches between GSTR and GSTR B for past months by making changes in subsequent returns, why do the mismatches still appear in the GSTR file for those previous months?

Mismatch still appear in GSTR1: Step 1 : Time difference Step 2 : Data update delay Step 3 : mistake report

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I am getting an error related to GST number mismatch between branches. How can I resolve this?

To resolve the GST number mismatch error between branches, you should check and update the GST number in the relevant accounts.

What should I do if the input tax credit I claimed is reflecting in my GSTR-?

If the input tax credit you claimed is reflecting in your GSTR-2, it means that the credit has been successfully claimed.

What options are available in BUSY to analyze and reconcile IGST, CGST, SGST applied on invoices?

You can check Supply Outward / Inward report under GST Register to check CGST, SGST and IGST tax breakup of invoices.

I am facing issues in generating GST reports in BUSY. How can I troubleshoot this?

Could you please specify which GST report you are trying to generate and what error message you get while generating it?

What is the process to tag GST entries on a monthly basis in BUSY?

For monthly tagging:
 Step 1 : CLick on transactions
 Step 2 : GST misc utilities
 Step 3 : Monthly ITC tagging

What are some common special characters that can cause import errors in the software?

Some common special characters that can cause import errors in the software are %, &, *, #, $, @,!, and ?.

The other party has uploaded invoices in GSTR- that I don't have records of in my BUSY data. These invoices are showing up as mismatches during reconciliation. How can I mark or tag those invoices as invalid or not mine in BUSY?

To check the invoice :
 Step 1 : Identify mismatch invoice
 Step 2 : Contact supplier
 Step 3 : Tag invoices

I changed the voucher date after uploading a debit note to make it appear in the next month. However, now the ITC tagging seems incorrect. What is the right way to postpone claiming an ITC to the next month?

Once the voucher has been uploaded on the GST portal, there is no available option for claiming the invoice in BUSY.

My customer has entered a different taxable value in Tally than what was filed on GST portal. How can I find vouchers in Tally where taxable value does not match the amount filed on GST portal?

If you want to match the taxable value of tally with the GST portal you need to consult to tally support.

After fixing mismatches between GSTR and GSTR B for past months by making changes in subsequent returns, why do the mismatches still appear in the GSTR file for those previous months?

Mismatch still appear in GSTR1:
 Step 1 : Time difference
 Step 2 : Data update delay
 Step 3 : mistake report

Frequently AskedQuestions