Frequently Asked
Questions

Q: The software update failed and some vouchers did not get updated. Now my reports are showing incorrect balances. What should I do to fix this issue after a failed update?

Here are some common factors to consider:please follow steps : Step 1: Check for data entry errors in BUSY . Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. Step 3: Verify that the data in your GST returns matches the data Step 4 : Check GST Summary Report from Display and then GST reports menu . Step 5: Run update master Balnace utility from House keeping menu Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

Q: I restored a backup of my accounting software data, but the GST amounts are still incorrect. What should I do to refresh the GST data after restoring a backup?

To refresh the GST data after restoring a backup, please follow below steps : Step 1 : First take backup of your data Step 2 : Then go to housekeeping option Step 3 : Then select update voucher gst summary and run the process By choosing complete or partial as per your requirement Step 4 : You can also check errors through check possible errors while generating return Step 5 : Check error in transactions report Step 6 : then check error in hsn sumamry report Step 7 : And then check error in document summary

Q: My GST returns filing is delayed as some data is missing or not captured properly in the software. How to ensure all relevant data is available for filing returns?

Here are some common factors to consider:please follow steps : Step 1: Check for data entry errors in BUSY . Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. Step 3: Verify that the data in your GST returns matches the data Step 4 : Check GST Summary Report from Display and then GST reports menu . Step 5: Run update master Balnace utility from House keeping menu Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

Q: The purchases from a single party are getting repeated multiple times in the GST report. How can I summarize or group the transactions by party name to avoid repetition?

you can summarize or group the transactions by party name to avoid this repetition. To do this: Step 1: Use the GST returns summary report, which is designed to show summarized information. Step 2:If you want to see a summarized report of the party in other GST reports, you can click on the Summaries button or press F5. Step 3: Then, select the field for Party Name. This tells the software to group the report data by party name. Step 4: As a result, the report will be summarized, and you will see your transactions grouped together under each party's name

Q: I ran the process to regenerate dual vouchers for purchase as advised but my IGST input is still not reflecting properly in the balance sheet. What could be wrong?

Here are some common factors to consider:please follow steps : Step 1: Check for data entry errors in BUSY . Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. Step 3: Verify that the data in your GST returns matches the data Step 4 : Check GST Summary Report from Display and then GST reports menu . Step 5: Run update master Balnace utility from House keeping menu Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

Q: Two of my GST invoices were missed in my last GST return filing. How can I add or amend previous return filings to include invoices that were missed?

Here are some common factors to consider:please follow steps : Step 1: Check for data entry errors in BUSY . Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. Step 3: Verify that the data in your GST returns matches the data Step 4 : Check GST Summary Report from Display and then GST reports menu . Step 5: Run update master Balnace utility from House keeping menu Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

Q: The amounts shown in the return we downloaded do not match our data. How can I reconcile the differences between the return data and my own records?

Here are some common factors to consider:please follow steps : Step 1: Check for data entry errors in BUSY . Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. Step 3: Verify that the data in your GST returns matches the data Step 4 : Check GST Summary Report from Display and then GST reports menu . Step 5: Run update master Balnace utility from House keeping menu Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

Q: I made some changes to the default IGST input tagging but it is still not showing in my balance sheet. What should I do to fix this?

Here are some common factors to consider:please follow steps : Step 1: Check for data entry errors in BUSY . Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. Step 3: Verify that the data in your GST returns matches the data Step 4 : Check GST Summary Report from Display and then GST reports menu . Step 5: Run update master Balnace utility from House keeping menu Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

Q: How can I check if data entry errors while filing GSTR- are causing mismatches in the advised value between my books and the actual GST return?

Here are some common factors to consider:please follow steps : Step 1: Check for data entry errors in BUSY . Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. Step 3: Verify that the data in your GST returns matches the data Step 4 : Check GST Summary Report from Display and then GST reports menu . Step 5: Run update master Balnace utility from House keeping menu Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

Q: Why does the purchase invoice details not showing in GST report or return in BUSY?

If some purchase entries are missing in GSTR 3B return, check the possible reasons mentioned below: 1. If skip in gst reports option is enabled in purchase type master then gst amount not shown in report. 2. If skip in gst reports option is enabled in item master then gst amount also not shown in report 3. Vouchers should be properly tagged in the monthly ITC tagging report if checked GSTR 3B or GST summary with pick relevant ITC from monthly ITC tagging. If monthly ITC tagging features are not used then it should be N while checking GST summary or GSTR 3B report.

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The software update failed and some vouchers did not get updated. Now my reports are showing incorrect balances. What should I do to fix this issue after a failed update?

Here are some common factors to consider:please follow steps : 
 Step 1: Check for data entry errors in BUSY .
 Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. 
 Step 3: Verify that the data in your GST returns matches the data 
 Step 4 : Check GST Summary Report from Display and then GST reports menu . 
 Step 5: Run update master Balnace utility from House keeping menu 
 Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

I restored a backup of my accounting software data, but the GST amounts are still incorrect. What should I do to refresh the GST data after restoring a backup?

To refresh the GST data after restoring a backup, please follow below steps : 
 Step 1 : First take backup of your data 
 Step 2 : Then go to housekeeping option 
 Step 3 : Then select update voucher gst summary and run the process By choosing complete or partial as per your requirement 
 Step 4 : You can also check errors through check possible errors while generating return
 Step 5 : Check error in transactions report
 Step 6 : then check error in hsn sumamry report 
 Step 7 : And then check error in document summary

My GST returns filing is delayed as some data is missing or not captured properly in the software. How to ensure all relevant data is available for filing returns?

Here are some common factors to consider:please follow steps : 
 Step 1: Check for data entry errors in BUSY .
 Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. 
 Step 3: Verify that the data in your GST returns matches the data 
 Step 4 : Check GST Summary Report from Display and then GST reports menu . 
 Step 5: Run update master Balnace utility from House keeping menu 
 Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

The purchases from a single party are getting repeated multiple times in the GST report. How can I summarize or group the transactions by party name to avoid repetition?

you can summarize or group the transactions by party name to avoid this repetition. To do this:
 Step 1: Use the GST returns summary report, which is designed to show summarized information.
 Step 2:If you want to see a summarized report of the party in other GST reports, you can click on the Summaries button or press F5.
 Step 3: Then, select the field for Party Name. This tells the software to group the report data by party name.
 Step 4: As a result, the report will be summarized, and you will see your transactions grouped together under each party's name

I ran the process to regenerate dual vouchers for purchase as advised but my IGST input is still not reflecting properly in the balance sheet. What could be wrong?

Here are some common factors to consider:please follow steps : 
 Step 1: Check for data entry errors in BUSY .
 Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. 
 Step 3: Verify that the data in your GST returns matches the data 
 Step 4 : Check GST Summary Report from Display and then GST reports menu . 
 Step 5: Run update master Balnace utility from House keeping menu 
 Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

Two of my GST invoices were missed in my last GST return filing. How can I add or amend previous return filings to include invoices that were missed?

Here are some common factors to consider:please follow steps : 
 Step 1: Check for data entry errors in BUSY .
 Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. 
 Step 3: Verify that the data in your GST returns matches the data 
 Step 4 : Check GST Summary Report from Display and then GST reports menu . 
 Step 5: Run update master Balnace utility from House keeping menu 
 Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

The amounts shown in the return we downloaded do not match our data. How can I reconcile the differences between the return data and my own records?

Here are some common factors to consider:please follow steps : 
 Step 1: Check for data entry errors in BUSY .
 Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. 
 Step 3: Verify that the data in your GST returns matches the data 
 Step 4 : Check GST Summary Report from Display and then GST reports menu . 
 Step 5: Run update master Balnace utility from House keeping menu 
 Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

I made some changes to the default IGST input tagging but it is still not showing in my balance sheet. What should I do to fix this?

Here are some common factors to consider:please follow steps : 
 Step 1: Check for data entry errors in BUSY .
 Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. 
 Step 3: Verify that the data in your GST returns matches the data 
 Step 4 : Check GST Summary Report from Display and then GST reports menu . 
 Step 5: Run update master Balnace utility from House keeping menu 
 Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

How can I check if data entry errors while filing GSTR- are causing mismatches in the advised value between my books and the actual GST return?

Here are some common factors to consider:please follow steps : 
 Step 1: Check for data entry errors in BUSY .
 Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. 
 Step 3: Verify that the data in your GST returns matches the data 
 Step 4 : Check GST Summary Report from Display and then GST reports menu . 
 Step 5: Run update master Balnace utility from House keeping menu 
 Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

Why does the purchase invoice details not showing in GST report or return in BUSY?

If some purchase entries are missing in GSTR 3B return, check the possible reasons mentioned below:
1. If skip in gst reports option is enabled in purchase type master then gst amount not shown in report.
2. If skip in gst reports option is enabled in item master then gst amount also not shown in report
3. Vouchers should be properly tagged in the monthly ITC tagging report if checked GSTR 3B or GST summary with pick relevant ITC from monthly ITC tagging. If monthly ITC tagging features are not used then it should be N while checking GST summary or GSTR 3B report.

Frequently AskedQuestions