Frequently Asked
Questions

Q: I am getting errors while attempting to download GST A data in BUSY. What could be the reason and how can I fix this?

To resolve the issue of being unable to download the GSTR-2A file, you can try the following steps: Step 1 : Check your internet connection: Ensure that you have a stable internet connection to download the file successfully. Step 2 : Clear cache and cookies: Clearing the cache and cookies of your browser can help resolve any temporary issues that may be causing the download problem. Step 3 : Try a different browser: If you are using a specific browser, try using a different one to see if the download works.

Q: How do I set up marginal GST calculation in BUSY, so that GST is calculated only on profit and not total sales amount?

In BUSY there is no such option for marginal gst calculation,but you check available options in BUSY under GST/VAT tab and there can enable serveral gst options and type of taxpayer,according to which while billing you can select tax in sale type accoridng to your need and same tax categories in item masters.On the basis of tax applied in bill or voucher,it is reflected in multiple gst reports in display.And you can also gst reutrns report under gst reports in which vouchers are reflected in different sections in relevant gst returns

Q: I made GST payments in one month but the software is showing it was made in a different month. How can I correct the month for the GST payment entry?

If you've made a GST payment in BUSY software, but it's showing in the wrong tax head, you can correct this entry by following these steps: Step 1:Open your BUSY software and navigate to the GST payment entry section. step 2: Click on or select that entry to edit it. Step 3:you should be able to modify the details of the GST payment entry. Step 4: Change the tax head to the correct one. Step 5: Review and update other relevant details, such as the payment amount, date, and invoice references

Q: I am a composition dealer and need to charge only % GST on sales. How do I configure the software to apply % GST on all sales automatically?

If you are a composition dealer and wants to charge 1% GST on Sales automatically need to follow below steps: Step 1: Go to Administration and click on Configuration. Step 2: Under configuration, Click on Feature & option Tab, then go to GST/VAT. Step 3. Entering into GST/VAT tab window, the type of dealer must be in Composition. Step 4: Under the type of dealer option, you will find an option TAX % that you have to define as 1% then it will automatically Define all your Sales automatically to 1%GST.

Q: I am unable to generate correct GST reports. The values are showing as zero even though my account balance indicates non-zero amounts. What could be the reason?

There could be various reasons for not showing correct GST Report to solve the issue follow the steps 1 need to ensure that the voucher entry generated properly with applying gst 2 the item master mentioned in invoice have the proper gst category mentioned 3 the sale type you have mentioned in invoice have mentioned the proper GST ledger tagged on it 4 check the warning option if generated any regarding applying tax during voucher entry which is not showing in reports and modify it accordingly

Q: While downloading GSTR4 OTP is not coming?

If OTP is not coming while downloading GSTR4 Please follow given below steps: Step 1: Make sure your internet connection is stable Step 2: Make sure you have the latest version of BUSY software Step 3: Make sure you have speciFinancial Year the GST portal username and GST number in GST/VAT configuration and its accurate Step 4: Make sure BUSY is excluded from antivirus and firewall Step 5: Ensure that API access should be enabled from GST portal Step 6: If still same issue persist may be portal is under maintainance so please wait for a while

Q: What is the procedure to generate reports for tax liability in a specific period in BUSY?

To generate reports for tax liability in a specific period in BUSY, you can follow these steps: Step 1 : CLick on display Step 2 : GST reports Step 3 : GST other reports. Step 4. Select the specific period for which you want to generate the report. Step 5. Customize the report settings if needed, such as selecting the tax types or specific accounts. Step 6. Click on the Generate or Run button to generate the report. Step 7. The report will display the tax liability for the specified period.

Q: I am unable to download the GST A file. How can I resolve this?

To resolve the issue of being unable to download the GSTR-2A file, you can try the following steps: Step 1 : Check your internet connection: Ensure that you have a stable internet connection to download the file successfully. Step 2 : Clear cache and cookies: Clearing the cache and cookies of your browser can help resolve any temporary issues that may be causing the download problem. Step 3 : Try a different browser: If you are using a specific browser, try using a different one to see if the download works.

Q: How can I link my software ID to my GST portal ID?

To link your software ID to your GST portal ID, you need to login to the GST portal and go to profile settings. Under profile settings, there is an option for 'Manage API Access'. Click on that and enable API access. This will allow your software to connect to the GST portal. This is a one-time step and needs to be done only for the first time. The API access needs to be enabled for 30 days. After that, your software will be able to connect to the GST portal automatically.

Q: How do I correct mismatches between purchases/sales and GST payments entered?

If you've made a GST payment in BUSY software, but it's showing in the wrong tax head, you can correct this entry by following these steps: Step 1:Open your BUSY software and navigate to the GST payment entry section. step 2: Click on or select that entry to edit it. Step 3:you should be able to modify the details of the GST payment entry. Step 4: Change the tax head to the correct one. Step 5: Review and update other relevant details, such as the payment amount, date, and invoice references

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am getting errors while attempting to download GST A data in BUSY. What could be the reason and how can I fix this?

To resolve the issue of being unable to download the GSTR-2A file, you can try the following steps:
 Step 1 : Check your internet connection: Ensure that you have a stable internet connection to download the file successfully.
 Step 2 : Clear cache and cookies: Clearing the cache and cookies of your browser can help resolve any temporary issues that may be causing the download problem.
 Step 3 : Try a different browser: If you are using a specific browser, try using a different one to see if the download works.

How do I set up marginal GST calculation in BUSY, so that GST is calculated only on profit and not total sales amount?

In BUSY there is no such option for marginal gst calculation,but you check available options in BUSY under GST/VAT tab and there can enable serveral gst options and type of taxpayer,according to which while billing you can select tax in sale type accoridng to your need and same tax categories in item masters.On the basis of tax applied in bill or voucher,it is reflected in multiple gst reports in display.And you can also gst reutrns report under gst reports in which vouchers are reflected in different sections in relevant gst returns

I made GST payments in one month but the software is showing it was made in a different month. How can I correct the month for the GST payment entry?

If you've made a GST payment in BUSY software, but it's showing in the wrong tax head, you can correct this entry by following these steps:
 Step 1:Open your BUSY software and navigate to the GST payment entry section.
 step 2: Click on or select that entry to edit it.
 Step 3:you should be able to modify the details of the GST payment entry.
 Step 4: Change the tax head to the correct one.
 Step 5: Review and update other relevant details, such as the payment amount, date, and invoice references

I am a composition dealer and need to charge only % GST on sales. How do I configure the software to apply % GST on all sales automatically?

If you are a composition dealer and wants to charge 1% GST on Sales automatically need to follow below steps:
 Step 1: Go to Administration and click on Configuration.
 Step 2: Under configuration, Click on Feature & option Tab, then go to GST/VAT.
 Step 3. Entering into GST/VAT tab window, the type of dealer must be in Composition.
 Step 4: Under the type of dealer option, you will find an option TAX % that you have to define as 1% then it will automatically Define all your Sales automatically to 1%GST.

I am unable to generate correct GST reports. The values are showing as zero even though my account balance indicates non-zero amounts. What could be the reason?

There could be various reasons for not showing correct GST Report 
 to solve the issue follow the steps 
 1 need to ensure that the voucher entry generated properly with applying gst 
 2 the item master mentioned in invoice have the proper gst category mentioned 
 3 the sale type you have mentioned in invoice have mentioned the proper GST 
 ledger tagged on it
 4 check the warning option if generated any regarding applying tax during voucher entry which is not showing in reports and modify it accordingly

While downloading GSTR4 OTP is not coming?

If OTP is not coming while downloading GSTR4 Please follow given below steps:
Step 1: Make sure your internet connection is stable
Step 2: Make sure you have the latest version of BUSY software
Step 3: Make sure you have speciFinancial Year the GST portal username and GST number in GST/VAT configuration and its accurate
Step 4: Make sure BUSY is excluded from antivirus and firewall
Step 5: Ensure that API access should be enabled from GST portal
Step 6: If still same issue persist may be portal is under maintainance so please wait for a while

What is the procedure to generate reports for tax liability in a specific period in BUSY?

To generate reports for tax liability in a specific period in BUSY, you can follow these steps:
 Step 1 : CLick on display
 Step 2 : GST reports
 Step 3 : GST other reports.
 Step 4. Select the specific period for which you want to generate the report.
 Step 5. Customize the report settings if needed, such as selecting the tax types or specific accounts.
 Step 6. Click on the Generate or Run button to generate the report.
 Step 7. The report will display the tax liability for the specified period.

I am unable to download the GST A file. How can I resolve this?

To resolve the issue of being unable to download the GSTR-2A file, you can try the following steps:
 Step 1 : Check your internet connection: Ensure that you have a stable internet connection to download the file successfully.
 Step 2 : Clear cache and cookies: Clearing the cache and cookies of your browser can help resolve any temporary issues that may be causing the download problem.
 Step 3 : Try a different browser: If you are using a specific browser, try using a different one to see if the download works.

How can I link my software ID to my GST portal ID?

To link your software ID to your GST portal ID, you need to login to the GST portal and go to profile settings. Under profile settings, there is an option for 'Manage API Access'. Click on that and enable API access. This will allow your software to connect to the GST portal. This is a one-time step and needs to be done only for the first time. The API access needs to be enabled for 30 days. After that, your software will be able to connect to the GST portal automatically.

How do I correct mismatches between purchases/sales and GST payments entered?

If you've made a GST payment in BUSY software, but it's showing in the wrong tax head, you can correct this entry by following these steps:
 Step 1:Open your BUSY software and navigate to the GST payment entry section.
 step 2: Click on or select that entry to edit it.
 Step 3:you should be able to modify the details of the GST payment entry.
 Step 4: Change the tax head to the correct one.
 Step 5: Review and update other relevant details, such as the payment amount, date, and invoice references

Frequently AskedQuestions