Frequently Asked Questions

If you've made a GST payment in BUSY software, but it's showing in the wrong tax head, you can correct this entry by following these steps:
 Step 1:Open your BUSY software and navigate to the GST payment entry section.
 step 2: Click on or select that entry to edit it.
 Step 3:you should be able to modify the details of the GST payment entry.
 Step 4: Change the tax head to the correct one.
 Step 5: Review and update other relevant details, such as the payment amount, date, and invoice references

In BUSY, You can filter and summarize the data in reports, To do this follow these steps:
Step 1: Open the required report and click on Filter button or press F7 for filter the report.
Step 2: You can select either Single Filter or Multiple Filter.
Step 3: Then, you need select the field, operator and value and can filter the report.
Step 4: On other way click on Summary button or press F5 for summarize the report.
Step 5: You can select either Single Level or Multiple Level.
Step 6: Select the field and can summary.

To add custom column in Gst Report Then follow the below steps :
 Step 1: Go to Display Menu 
 Step 2: Then click on Gst Reports 
 Step 3: Open the specific report in which you want to add custom column 
 Step 4: Then click on Custom Column option show in the right side of the window 
 Step 5: Then create format name and pick respective field in for which you want to add column 
 Step 6: Then save the format by click on save button

If OTP is not coming while downloading GSTR4 Please follow given below steps:
Step 1: Make sure your internet connection is stable
Step 2: Make sure you have the latest version of BUSY software
Step 3: Make sure you have speciFinancial Year the GST portal username and GST number in GST/VAT configuration and its accurate
Step 4: Make sure BUSY is excluded from antivirus and firewall
Step 5: Ensure that API access should be enabled from GST portal
Step 6: If still same issue persist may be portal is under maintainance so please wait for a while

For running BUSY software your system should be Windows 7 or above .
 To see the B2B sales amount breakdown , you can follow the below steps:
 Step 1: Go to display then select GST reports and click on gst registers.
 Step 2: Then select sales register and select combined option then bill wise 
 Step 3: In next window select B2B and open report after select date range 
 Step 4: In the report you can taxable amount and tax amount breakdown as per tax rate .

To file your GST returns properly in BUSY, here's a simple guide on what you need to enter and check before filing:
 Step 1: Verify that the tax rates and values match the invoices and are correctly categorized.
 Step 2: Enter details of your purchase transactions, such as invoices, debit notes, and credit notes.
 Step 3: Reconcile your data with your financial records to ensure all sales and purchases 
 Step 4: Generate GST returns and summary reportsincludes GSTR-1 (for outward supplies), GSTR-2 (for inward supplies), and GSTR-3 (monthly summary).

You'll need to configure your GST settings for tracking GST. Here are the steps to help you achieve this:
 Step 1: Configure GST Configuration from features and option .
 Step2: select GST /Vat option. And configure GSTIN and details and save . 
 Step 2: Crete sales and purchase transaction according to requirements . 
 Step 3: Check and reconcile the GST reports from transaction and then GST Misc. utilies menu . 
 Step 4: Ensure that your GST returns are correct and submitted on time to comply with tax

To generate sale and purchase register taxable amount per item, follow these steps:
 Step 1: Go to Display.
 Step 2: Select GST Reports.
 Step 3: Choose GST Registers.
 Step 4: Pick Sales Register / Purchase register
 Step 5: Select the register to be shown for local, central, and combined.
 Step 6: Choose the register to be shown for bill-wise, HSN code-wise, and item-wise.
 Step 7: Select the register to be shown for both B2B and B2C.
 Step 8: Set the date range and relevant information, then press OK and F2.

here are the steps in simple language to understand why there might be discrepancies between the total sales amount in the Profit and Loss (P&L) statement and the GST sales amount Step 1: Check Your Sales Data
 Step 2 :Ensure that the date range you selected for your P&L statement and your GST sales report match.
 Step 3: Examine Exemptions and Zero-Rated Sales
 Step 4 :Make sure that any GST adjustments or corrections are properly reflected in both reports. Step 5: Verify if your GST is calculated inclusively or exclusively.

Here are steps you can take to resolve GST return filing errors:
 Step 1: The error messages should provide information on what went wrong, such as missing data, incorrect calculations.
 Step 2: Double-check the accuracy of the data you have entered for the GST return.
 Step 3: Confirm that you are using the correct tax rates for various transactions.
 Step 4: Verify that you are filing your return within the due date specified by the tax authorities. 
 Step 5: Ensure that you are using the latest version of BUSY.