Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
How do I filter or sort reports after generating them?
In BUSY, You can filter and summarize the data in reports, To do this follow these steps:
Step 1: Open the required report and click on Filter button or press F7 for filter the report.
Step 2: You can select either Single Filter or Multiple Filter.
Step 3: Then, you need select the field, operator and value and can filter the report.
Step 4: On other way click on Summary button or press F5 for summarize the report.
Step 5: You can select either Single Level or Multiple Level.
Step 6: Select the field and can summary.
How to add custom column in Gst reports ?
To add custom column in Gst Report Then follow the below steps :
Step 1: Go to Display Menu
Step 2: Then click on Gst Reports
Step 3: Open the specific report in which you want to add custom column
Step 4: Then click on Custom Column option show in the right side of the window
Step 5: Then create format name and pick respective field in for which you want to add column
Step 6: Then save the format by click on save button
Why would GSTR-B download work for some months but then stop working suddenly? What could cause such intermittent issues?
There could be several reasons why GSTR-2B download may work for some months but then stop working suddenly or have intermittent issues. Some possible causes could include
Step 1 : Technical glitches or errors in the software
Step 2 : Issues with the GST portal
Step 3 : Connectivity problems
Step 4 : Changes in the data format or structure.
Step 5 : It is recommended to check for any software updates, ensure a stable internet connection, and contact the support team for further assistance in troubleshooting the issue.
If I change the show purchase and taxable amount setting, will it be updated in the summary?
To change the show purchase and taxable amount setting , you can see the taxable amount of in Purchase report , please follow below steps :
Step 1: Go to display menu ,
Step 2: Select Account Books Report Option.
Step 3: And then select Account Registers(Standard)
Step 4: Select Purchase Register.
Step 5: Select the further option like all sale type and All parties option.
Step 6: Enable Show bifurcation of amounts option
Step 7: Taxable amount will be shown in separate column
Step 8: Select Ok and view the report.
Why am I unable to view the GST Register options for sales and purchase in BUSY? Where is the GST Register located?
If you are unable to view the GST Register options for sales and purchase in BUSY,Here's how to locate the GST Register and steps:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section you can find GST register option. Step 5: Click on the appropriate option to view the GST Register for sales or purchases.
Some of my GST payment entries are showing up incorrectly in the balance sheet. How can I move or adjust these entries?
If you've made a GST payment in BUSY software, but it's showing in the wrong tax head, you can correct this entry by following these steps:
Step 1:Open your BUSY software and navigate to the GST payment entry section.
step 2: Click on or select that entry to edit it.
Step 3:you should be able to modify the details of the GST payment entry.
Step 4: Change the tax head to the correct one.
Step 5: Review and update other relevant details, such as the payment amount, date, and invoice references
I am unable to see the tax audit report correctly. It is showing incorrect opening balances. How can I resolve this?
To resolve discrepancies in tax audit report showing incorrect opening balances in BUSY, you should check if the opening balances in your accounting books are getting carried forward correctly year on year. You can also check if the expense and liability accounts are showing correct balances and if changes made to an expense account are reflecting in the reports. Additionally, you can troubleshoot sales tax configuration and check for errors when processing payroll. It is recommended to match the balances in BUSY with the reports to find the cause of mismatch.
I made a GST payment but it is showing in the wrong tax head. How can I correct this payment entry?
If you've made a GST payment in BUSY software, but it's showing in the wrong tax head, you can correct this entry by following these steps:
Step 1:Open your BUSY software and navigate to the GST payment entry section.
step 2: Click on or select that entry to edit it.
Step 3:you should be able to modify the details of the GST payment entry.
Step 4: Change the tax head to the correct one.
Step 5: Review and update other relevant details, such as the payment amount, date, and invoice references
What could be the reasons for having more input credit in the system than what I have claimed in GST returns?
Having more input credit in the system than what you have claimed in your GST returnsHere are some possible reasons for this situation:
Step 1: Missed Claiming invoices
Step 2 : input tax credits claimed earlier might have been reversed.
Step 3: The input tax credits you've claimed may not meet the eligibility criteria specified under GST laws.
Step 4: Mismatches in Invoices
Step 5: Changes in GST rates can impact input tax credit calculations.
Step 6: Differences in reconciliation between your BUSY records, purchase registers, and GST returns
I want to view my GST register in BUSY but am unable to find the option. What should I do?
If you are unable to view the GST Register options for sales and purchase in BUSY,Here's how to locate the GST Register and steps:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section you can find GST register option.
Step 5: Click on the appropriate option to view the GST Register for sales or purchases.