Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I get a consolidated GST report with all entry types in BUSY?

get a consolidated GST report with all entry types in BUSY. To do this you need to follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 3: Choose the report format you want to generate, such as JSON, CSV File, As per Govt. Template, or Plain Excel.
Step 4: Now enter the period and can generate the selected return as per the selected format.

How do I change incorrect company name in GSTR- filing in BUSY?

Here are the simple steps to change the incorrect company name in GSTR-1 filing in BUSY:
Step 1: Open BUSY.
Step 2: Go to the Company or Company Info menu.
Step 3: Select Edit Company option that allows you to edit company details.
Step 4: Locate the Company Name field and edit it to the correct name.
Step 5: Save the changes to update the company name.
Step 6: After saving the changes, navigate to the GSTR-1 filing section.
Step 7: Regenerate the GSTR-1 file with the corrected company name.

My GST bills are showing incorrect tax rates. How to resolve this?

To resloved the issue of incorrect tax rates appearing on your GST bills,you can follow these steps: 
1. Check the tax rates defined in your BUSY .
2. Ensure that correct tax rates are configured for each item or service
3. Ensure that in tax rate, category should be proper for goods it should be goods and for service it should be service
4. If you find any incorrect tax rates updtae them with the accurate rate in item master
5. Reinsert the item in voucher and save that or create a new voucher

How do I resolve GST calculation issues in BUSY?

We have to make sure for Following Steps :
Step 1: We should charge proper tax in the voucher.
Step 2: If Applying any bill sundry, Make sure if it has charge before tax then will consider in the taxable amount but if it has charge after tax then will not include in taxable amount.
Step 3: During the Purchase voucher entry , B2B, RCM always select proper ITC.
Step 4: During GST payment entry, Select the wrong GST Nature.
Step 5: We have to match the Sales Purchase of Balance Sheet with GST Summary.

I am unable to claim my previous month's ITC credit in the current month. The system is showing it is already claimed. How can I claim my legitimate ITC credit?

If unable to claim my previous month's ITC credit in the current month please follow below steps :,
Step 1 : To change the status pending ITC Entries go to the Transacton menu .
Step 2: Click on Gst Misc Utilities option.
Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
Step 4 : Select Partywise .
Step 5 : In report view enable show previous year transaction .
Step 6 : Select the entry and press F4 to change the status ,

I am unable to see the details when I click on the % interest rate figure in the GST summary. It shows blank. How can I resolve this?

To select the appropriate section and provide the correct details. Here are the steps to do this:
Step 1: Go to the Display menu and then select GSt Reports .
Step 2 : Click on GST returns and then Ereturn GSTR-1 filing section.
Step 3: To report No Tax sales, look for the section that corresponds to Nil Rated/Exempt/Non-GST Supply
Note : Before finalizing your GSTR-1 return, review the filing summary to ensure that the No Tax sales are correctly categorized under the Nil Rated/Exempt/Non-GST Supply section.

The CP amount deducted is not reflecting in my GST reports in BUSY. What could be the reason and how can I get it to show correctly?

If you are unable to generate your GST report properly in BUSYand it's not showing the Central Tax (CP) amount deducted, you should consider the following steps to resolve the issue:
Step 1: Review your data entry in BUSY.
Step 2: Make sure you have assigned the correct tax codes to your transactions.
Step 3: Ensure that the software is using the correct tax rate for calculations.
Step 4: Compare the data in your GST report with your ledger accounts.
Step 5: Reconcile the data with GST Audit Report.

I am unable to generate my GST report properly in BUSY. It is not showing the CP amount deducted. How can I resolve this?

If you are unable to generate your GST report properly in BUSYand it's not showing the Central Tax (CP) amount deducted, you should consider the following steps to resolve the issue:
Step 1: Review your data entry in BUSY.
Step 2: Make sure you have assigned the correct tax codes to your transactions.
Step 3: Ensure that the software is using the correct tax rate for calculations.
Step 4: Compare the data in your GST report with your ledger accounts.
Step 5: Reconcile the data with GST Audit Report.

I need help understanding why a BC sale is showing in the taxable section instead of exempted. How is this determined?

To determine whether data is shown under the exempt section in GSTR1 or GSTR3B, it is decided based on whether the items are exempted or if the bill is exempted, not on the basis of party type, whether they are B2B or B2C. If you have B2C sales with exempted items that you want to show under the exempt section, you need to set "Show exempt/NR/ZR entries in taxable amount separately" to "Y" while opening either GSTR1 or GSTR3B. This way, the sales will fall under the exempt section.

How can I troubleshoot if wrong GST rates are being applied even after altering the tax code for specific items?

If wrong GST rates are being applied even after altering the tax code for specific items, please following these steps:
Step 1: Double-Check Tax category Configuration
Step 2: Check the details of the specific items for which the wrong GST rates are being applied
Step 3: Check Date-Effective Tax Changes
Step 4: Ensure that the items do not qualify for any exemptions or special GST rates.
Step 5: Reconciliation with GST Returns
Step 6: If you discover incorrect entries, amend them promptly in your software to rectify the errors.
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