Frequently Asked
Questions

Q: What are the hardware and software requirements for running BUSY?I have a difference in the total amount between the GST R report and the actual total amount. How can I find the breakdown of the BB sales amount in the report?

For running BUSY software your system should be Windows 7 or above . To see the B2B sales amount breakdown , you can follow the below steps: Step 1: Go to display then select GST reports and click on gst registers. Step 2: Then select sales register and select combined option then bill wise Step 3: In next window select B2B and open report after select date range Step 4: In the report you can taxable amount and tax amount breakdown as per tax rate .

Q: I want to understand how to file my GST returns properly in BUSY. What all do I need to enter and check before filing GST returns?

To file your GST returns properly in BUSY, here's a simple guide on what you need to enter and check before filing: Step 1: Verify that the tax rates and values match the invoices and are correctly categorized. Step 2: Enter details of your purchase transactions, such as invoices, debit notes, and credit notes. Step 3: Reconcile your data with your financial records to ensure all sales and purchases Step 4: Generate GST returns and summary reportsincludes GSTR-1 (for outward supplies), GSTR-2 (for inward supplies), and GSTR-3 (monthly summary).

Q: My purchase and sales both attract GST. How should I set this up correctly in BUSY to pay the right amount of taxes?

You'll need to configure your GST settings for tracking GST. Here are the steps to help you achieve this: Step 1: Configure GST Configuration from features and option . Step2: select GST /Vat option. And configure GSTIN and details and save . Step 2: Crete sales and purchase transaction according to requirements . Step 3: Check and reconcile the GST reports from transaction and then GST Misc. utilies menu . Step 4: Ensure that your GST returns are correct and submitted on time to comply with tax

Q: When generating sales/purchase registers, how can I view the taxable amounts per item instead of the total taxable amount for the entire bill?

To generate sale and purchase register taxable amount per item, follow these steps: Step 1: Go to Display. Step 2: Select GST Reports. Step 3: Choose GST Registers. Step 4: Pick Sales Register / Purchase register Step 5: Select the register to be shown for local, central, and combined. Step 6: Choose the register to be shown for bill-wise, HSN code-wise, and item-wise. Step 7: Select the register to be shown for both B2B and B2C. Step 8: Set the date range and relevant information, then press OK and F2.

Q: I am unable to claim my previous month's ITC credit in the current month. The system is showing it is already claimed. How can I claim my legitimate ITC credit?

If unable to claim my previous month's ITC credit in the current month please follow below steps :, Step 1 : To change the status pending ITC Entries go to the Transacton menu . Step 2: Click on Gst Misc Utilities option. Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B Step 4 : Select Partywise . Step 5 : In report view enable show previous year transaction . Step 6 : Select the entry and press F4 to change the status ,

Q: I am unable to see the details when I click on the % interest rate figure in the GST summary. It shows blank. How can I resolve this?

To select the appropriate section and provide the correct details. Here are the steps to do this: Step 1: Go to the Display menu and then select GSt Reports . Step 2 : Click on GST returns and then Ereturn GSTR-1 filing section. Step 3: To report No Tax sales, look for the section that corresponds to Nil Rated/Exempt/Non-GST Supply Note : Before finalizing your GSTR-1 return, review the filing summary to ensure that the No Tax sales are correctly categorized under the Nil Rated/Exempt/Non-GST Supply section.

Q: The CP amount deducted is not reflecting in my GST reports in BUSY. What could be the reason and how can I get it to show correctly?

If you are unable to generate your GST report properly in BUSYand it's not showing the Central Tax (CP) amount deducted, you should consider the following steps to resolve the issue: Step 1: Review your data entry in BUSY. Step 2: Make sure you have assigned the correct tax codes to your transactions. Step 3: Ensure that the software is using the correct tax rate for calculations. Step 4: Compare the data in your GST report with your ledger accounts. Step 5: Reconcile the data with GST Audit Report.

Q: I am unable to generate my GST report properly in BUSY. It is not showing the CP amount deducted. How can I resolve this?

If you are unable to generate your GST report properly in BUSYand it's not showing the Central Tax (CP) amount deducted, you should consider the following steps to resolve the issue: Step 1: Review your data entry in BUSY. Step 2: Make sure you have assigned the correct tax codes to your transactions. Step 3: Ensure that the software is using the correct tax rate for calculations. Step 4: Compare the data in your GST report with your ledger accounts. Step 5: Reconcile the data with GST Audit Report.

Q: I need help understanding why a BC sale is showing in the taxable section instead of exempted. How is this determined?

To determine whether data is shown under the exempt section in GSTR1 or GSTR3B, it is decided based on whether the items are exempted or if the bill is exempted, not on the basis of party type, whether they are B2B or B2C. If you have B2C sales with exempted items that you want to show under the exempt section, you need to set "Show exempt/NR/ZR entries in taxable amount separately" to "Y" while opening either GSTR1 or GSTR3B. This way, the sales will fall under the exempt section.

Q: How can I troubleshoot if wrong GST rates are being applied even after altering the tax code for specific items?

If wrong GST rates are being applied even after altering the tax code for specific items, please following these steps: Step 1: Double-Check Tax category Configuration Step 2: Check the details of the specific items for which the wrong GST rates are being applied Step 3: Check Date-Effective Tax Changes Step 4: Ensure that the items do not qualify for any exemptions or special GST rates. Step 5: Reconciliation with GST Returns Step 6: If you discover incorrect entries, amend them promptly in your software to rectify the errors.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What are the hardware and software requirements for running BUSY?I have a difference in the total amount between the GST R report and the actual total amount. How can I find the breakdown of the BB sales amount in the report?

For running BUSY software your system should be Windows 7 or above .
 To see the B2B sales amount breakdown , you can follow the below steps:
 Step 1: Go to display then select GST reports and click on gst registers.
 Step 2: Then select sales register and select combined option then bill wise 
 Step 3: In next window select B2B and open report after select date range 
 Step 4: In the report you can taxable amount and tax amount breakdown as per tax rate .

I want to understand how to file my GST returns properly in BUSY. What all do I need to enter and check before filing GST returns?

To file your GST returns properly in BUSY, here's a simple guide on what you need to enter and check before filing:
 Step 1: Verify that the tax rates and values match the invoices and are correctly categorized.
 Step 2: Enter details of your purchase transactions, such as invoices, debit notes, and credit notes.
 Step 3: Reconcile your data with your financial records to ensure all sales and purchases 
 Step 4: Generate GST returns and summary reportsincludes GSTR-1 (for outward supplies), GSTR-2 (for inward supplies), and GSTR-3 (monthly summary).

My purchase and sales both attract GST. How should I set this up correctly in BUSY to pay the right amount of taxes?

You'll need to configure your GST settings for tracking GST. Here are the steps to help you achieve this:
 Step 1: Configure GST Configuration from features and option .
 Step2: select GST /Vat option. And configure GSTIN and details and save . 
 Step 2: Crete sales and purchase transaction according to requirements . 
 Step 3: Check and reconcile the GST reports from transaction and then GST Misc. utilies menu . 
 Step 4: Ensure that your GST returns are correct and submitted on time to comply with tax

When generating sales/purchase registers, how can I view the taxable amounts per item instead of the total taxable amount for the entire bill?

To generate sale and purchase register taxable amount per item, follow these steps:
 Step 1: Go to Display.
 Step 2: Select GST Reports.
 Step 3: Choose GST Registers.
 Step 4: Pick Sales Register / Purchase register
 Step 5: Select the register to be shown for local, central, and combined.
 Step 6: Choose the register to be shown for bill-wise, HSN code-wise, and item-wise.
 Step 7: Select the register to be shown for both B2B and B2C.
 Step 8: Set the date range and relevant information, then press OK and F2.

I am unable to claim my previous month's ITC credit in the current month. The system is showing it is already claimed. How can I claim my legitimate ITC credit?

If unable to claim my previous month's ITC credit in the current month please follow below steps :,
 Step 1 : To change the status pending ITC Entries go to the Transacton menu .
 Step 2: Click on Gst Misc Utilities option.
 Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
 Step 4 : Select Partywise . 
 Step 5 : In report view enable show previous year transaction . 
 Step 6 : Select the entry and press F4 to change the status ,

I am unable to see the details when I click on the % interest rate figure in the GST summary. It shows blank. How can I resolve this?

To select the appropriate section and provide the correct details. Here are the steps to do this:
 Step 1: Go to the Display menu and then select GSt Reports . 
 Step 2 : Click on GST returns and then Ereturn GSTR-1 filing section.
 Step 3: To report No Tax sales, look for the section that corresponds to Nil Rated/Exempt/Non-GST Supply 
 Note : Before finalizing your GSTR-1 return, review the filing summary to ensure that the No Tax sales are correctly categorized under the Nil Rated/Exempt/Non-GST Supply section.

The CP amount deducted is not reflecting in my GST reports in BUSY. What could be the reason and how can I get it to show correctly?

If you are unable to generate your GST report properly in BUSYand it's not showing the Central Tax (CP) amount deducted, you should consider the following steps to resolve the issue:
 Step 1: Review your data entry in BUSY.
 Step 2: Make sure you have assigned the correct tax codes to your transactions.
 Step 3: Ensure that the software is using the correct tax rate for calculations.
 Step 4: Compare the data in your GST report with your ledger accounts.
 Step 5: Reconcile the data with GST Audit Report.

I am unable to generate my GST report properly in BUSY. It is not showing the CP amount deducted. How can I resolve this?

If you are unable to generate your GST report properly in BUSYand it's not showing the Central Tax (CP) amount deducted, you should consider the following steps to resolve the issue:
 Step 1: Review your data entry in BUSY.
 Step 2: Make sure you have assigned the correct tax codes to your transactions.
 Step 3: Ensure that the software is using the correct tax rate for calculations.
 Step 4: Compare the data in your GST report with your ledger accounts.
 Step 5: Reconcile the data with GST Audit Report.

I need help understanding why a BC sale is showing in the taxable section instead of exempted. How is this determined?

To determine whether data is shown under the exempt section in GSTR1 or GSTR3B, it is decided based on whether the items are exempted or if the bill is exempted, not on the basis of party type, whether they are B2B or B2C. If you have B2C sales with exempted items that you want to show under the exempt section, you need to set "Show exempt/NR/ZR entries in taxable amount separately" to "Y" while opening either GSTR1 or GSTR3B. This way, the sales will fall under the exempt section.

How can I troubleshoot if wrong GST rates are being applied even after altering the tax code for specific items?

If wrong GST rates are being applied even after altering the tax code for specific items, please following these steps:
 Step 1: Double-Check Tax category Configuration
 Step 2: Check the details of the specific items for which the wrong GST rates are being applied
 Step 3: Check Date-Effective Tax Changes
 Step 4: Ensure that the items do not qualify for any exemptions or special GST rates.
 Step 5: Reconciliation with GST Returns
 Step 6: If you discover incorrect entries, amend them promptly in your software to rectify the errors.

Frequently AskedQuestions