Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
Why am I unable to exclude ineligible ITC expenses from my GST reports? The system keeps including them automatically.
If you want to exclude ineligible itc expenses from your gst reports please follow these steps:
Step 1: While making the purchase invoice select itc eligibility as ineligible
Step 2: Then go to transactions tab
Step 3: Then click on gst miscellaneous utilities
Step 4: Afterwards select Monthly itc tagging as per GSTR 2A/2B
Step 5: Open the report from party wise or date-wise as required
Step 6: Then select the entry and press f4 and change the status to ineligible as per the sections
My taxable value is not showing correctly in the sales report. What should I check to fix this?
To fix the issue of taxable value not showing correctly in the sales report, you should check the following:
1. Ensure that the correct tax rates are applied to the sales transactions.
2. Verify that the taxable amount is entered accurately for each sale.
3. Double-check if any discounts or returns are properly adjusted in the sales report.
4. Make sure that all relevant sales transactions are included in the report.
5. If the issue persists, consider regenerating the sales report or seeking assistance from customer support.
What is the process to upload the generated JSON file from BUSY to the government's offline portal?
Find out the steps to succesfully Direct upload gstr from BUSY
Step 1: Go to the Administration menu and select Configuration.
Step 2: Choose Features / Options and then GST / VAT.
Step 3: Enter your GST portal username and make sure gst no also mentioned
Step 4: Then go the Display menu and select GST Reports.
Step 5: Then go to GST Returns
Step 6 :Then go to GSTR-1 eReturn and select Direct Upload option
Step 7 : Enter the date range and upload return
I want the total sales amount, freight amount, and tax amount shown separately in my GST reports. How can I get this split view?
To see the total sales amount Freight amount and tax amount shown separately in GST reports
you need to follow the steps
Step1 Go to display menu and click on GST Reports
Step2 Click on gst register then click on sales register
Step3 select local central or combined and then select bill wise
Step4 select both B2B and B2C and select date range
Here all bill sundry values will show on other amounts include frieght amount if available it in bill sundry
How can I efficiently review and update all the required sections and details in large numbers of manual bills? Is there no faster way?
To efficiently review and update all the required sections and details in large numbers of manual bills, you need to follow the below steps:
Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B.
Step 2: then select the date range, and then select the relevant information as you require, and then press F2 or OK to load the report.
Step 3: After loading the report, you will find the details for every section, like section (17) 5, section (16) 4, etc.
I am having issues with incorrect or unbalanced GST entries. What should I check in the software to identify and fix such problems?
To rectify issues stemming from incorrect or unbalanced GST entries, follow the steps below:
step 1:Navigate to the GST reports located under the display menu.
step 2:Open the GST audit reports and click on Reconcile Accounts and GST.
step 3:Select Reconcile GST and Accounts for sales, purchases, or accounting vouchers.
step 4:Specify the start and end dates, then proceed to open the report.
step 5:Within the report, identify the mismatched details associated with GST entries, rectify these entries, and save the corrected information.
How can I troubleshoot and resolve incorrect or mismatched GST amounts in invoices?
If there is a mismatch in the total balance shown in BUSY reports,Here are steps to help you find the cause and resolve the problem:
Step 1: Run the utility Update master balance from house keeping menu.
Step 2 : Recheck the data with ledger reconcillation.
Step 3: Verify that you're looking at the correct date range in your reports.
Step 4: Confirm that your accounts and ledgers are configured correctly.
Step 5: Utilize the audit trail function within BUSY to track changes or corrections in transactions.
What is the process to close monthly GST accounts and get refunds?
Here's a general guideline for closing monthly GST accounts and obtaining refunds:
Step 1: Ensure you maintain accurate records of all your sales, purchases, and GST paid during the month.
Step 2: you are required to file monthly GST returns.
Step 3: Reconcile your monthly GST returns with your financial records
Step 4: Check the eligibility criteria for GST refunds. If you are eligible for a refund, file a refund application
Step 5 : Submit the necessary documents, such as purchase invoices and proof of GST paid
My BUSY is showing wrong GST number. How to correct it?
To correct the wrong GST number in BUSY, you can follow these steps:
1. Open the software and go to the "Company" menu.
2. Select "Company Info" or "Company Profile" option.
3. Look for the field where the GST number is displayed.
4. Edit the GST number and enter the correct one.
5. Save the changes.
6. Close and reopen the software to ensure the updated GST number is reflected.
By following these steps, you should be able to correct the wrong GST number in BUSY.
I want to check my GST details for the previous months. How can I view or download GSTR B for past months?
To check your GST details for the previous months, you need to follow the below steps:
1. Go to the transaction and click on GST Misc. utilities tab.
2. Click on Download GSTR JSON Data and select GSTR 2B.
3. Redownload GSTR 2B for a specific month.
4. After downloading GSTR 2B go back to GST Misc. utilities and click on Reconcile GSTR data.
5. Select GSTR 2B Party wise or voucher wise and then specify a particular month and check the data.