Frequently Asked
Questions
Find Solutions to Common Issues Related to troubleshoot - client server
The software is running slow. How can I troubleshoot?How do I activate new features like e-invoicing and e-way bill in BUSY version ?
If your BUSY running slow on your system, First you have to identify that on which system BUSY running slow server system or client system ( In case of multiuser license).
If it is server system then can try the below steps:
Step 1: Clear temporary files and free up...
Some reports are not loading properly in BUSY. What can I do to resolve issues with accessing specific reports like sales quantity by HSN code?
If ithe reports are not loading properly might be report size is heavy or it might be the problem of the internet connectivity. Furthermore you can troubleshoot by following the below mentioned steps.
Note : Plaese take latest backup before running any process.
Step 1: Go to housekeeping then click...
How do I troubleshoot performance and connectivity issues in BUSY?
To troubleshoot performance and connectivity issues in BUSY, First you have to identify that on which system BUSY running slow server system or client system ( In case of multiuser license).
If it is server system then can try the below steps:
Step 1: Clear temporary files and free up...
How do I resolve performance issues with BUSY?
To troubleshoot performance and connectivity issues in BUSY, First you have to identify that on which system BUSY running slow server system or client system ( In case of multiuser license).
If it is server system then can try the below steps:
Step 1: Clear temporary files and free up...
The software is slow and unresponsive. How can I improve the performance?
If your BUSY running slow on your system, First you have to identify that on which system BUSY running slow server system or client system ( In case of multiuser license).
If it is server system then can try the below steps:
Step 1: Clear temporary files and free up disk space on your computer.
Step 2: Restart your computer to refresh the system.
Step 3: Check your data size in which you are working.
Step 4: Check for any available updates for BUSY and install them.
Step 5: Close any unnecessary programs or applications running in the background.
If it is client server then can try the below steps:
Step 1: Check connectivity between server and client either it is LAN or WIFI.
Step 2: Check the server IP pinging time on client system by mention
"ping (IP Address) -t" in run command, it should be 1 ms.
Step 3: Check can able to access data folder under the network tab.
If same issue persists you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at [support@busy.in].
How can I troubleshoot performance issues if the software is running slowly?
If your BUSY running slow on your system, First you have to identify that on which system BUSY running slow server system or client system ( In case of multiuser license).
If it is server system then can try the below steps:
Step 1: Clear temporary files and free up disk space on your computer.
Step 2: Restart your computer to refresh the system.
Step 3: Make sure your computer meets the minimum system requirements for the software.
Step 4: Check your data size in which you are working.
Step 5: Check for any available updates for BUSY and install them.
Step 6: Close any unnecessary programs or applications running in the background.
If it is client server then can try the below steps:
Step 1: Check connectivity between server and client either it is LAN or WIFI.
Step 2: Check the server IP pinging time on client system by mention
"ping (IP Address) -t" in run command, it should be 1 ms.
Step 3: Check can able to access data folder under the network tab.
If same issue persists you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at [support@busy.in].
How do I troubleshoot if the software is running slowly?
If your BUSY running slow on your system, First you have to identify that on which system BUSY running slow server system or client system ( In case of multiuser license).
If it is server system then can try the below steps:
Step 1: Clear temporary files and free up disk space on your computer.
Step 2: Restart your computer to refresh the system.
Step 3: Make sure your computer meets the minimum system requirements for the software.
Step 4: Check your data size in which you are working.
Step 5: Check for any available updates for BUSY and install them.
Step 6: Close any unnecessary programs or applications running in the background.
If it is client server then can try the below steps:
Step 1: Check connectivity between server and client either it is LAN or WIFI.
Step 2: Check the server IP pinging time on client system by mention
"ping (IP Address) -t" in run command, it should be 1 ms.
Step 3: Check can able to access data folder under the network tab.
If same issue persists you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at [support@busy.in].
How can I improve the performance and speed of BUSY?
If your BUSY running slow on your system, First you have to identify that on which system BUSY running slow server system or client system ( In case of multiuser license).
If it is server system then can try the below steps:
Step 1: Clear temporary files and free up disk space on your computer.
Step 2: Restart your computer to refresh the system.
Step 3: Check your data size in which you are working.
Step 4: Check for any available updates for BUSY and install them.
Step 5: Close any unnecessary programs or applications running in the background.
If it is client server then can try the below steps:
Step 1: Check connectivity between server and client either it is LAN or WIFI.
Step 2: Check the server IP pinging time on client system by mention
"ping (IP Address) -t" in run command, it should be 1 ms.
Step 3: Check can able to access data folder under the network tab.
If same issue persists you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
How can I boost the performance and speed of BUSY?
If your BUSY running slow on your system, First you have to identify that on which system BUSY running slow server system or client system ( In case of multiuser license).
If it is server system then can try the below steps:
Step 1: Clear temporary files and free up disk space on your computer.
Step 2: Restart your computer to refresh the system.
Step 3: Check your data size in which you are working.
Step 4: Check for any available updates for BUSY and install them.
Step 5: Close any unnecessary programs or applications running in the background.
If it is client server then can try the below steps:
Step 1: Check connectivity between server and client either it is LAN or WIFI.
Step 2: Check the server IP pinging time on client system by mention
"ping (IP Address) -t" in run command, it should be 1 ms.
Step 3: Check can able to access data folder under the network tab.
If same issue persists you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
My BUSY software is running very slow when generating E-invoices. Are there any settings I can optimize to improve performance?
To improve the performance of BUSY when generating E-invoices, you can try optimizing the settings by following these steps below:
Step1 : Check your system requirements: Ensure that your computer meets the minimum requirements to run BUSY smoothly.
Step2 : Update BUSY : Make sure you are using the latest version of BUSY, as newer versions often include performance improvements.
Step3 : Disable any antivirus or exclusions the BUSY to see if it is affecting BUSY's performance.
Step4 : Close any other programs or restart the computer applications running in the background to free up system resources for BUSY.
Step5 : Disable any unnecessary features or add-ons in BUSY that you are not using. This can help reduce the workload on the software and improve its speed.
Step6 : If you are using BUSY on a network, ensure that your network connection is stable and fast. Slow network speeds can affect the performance of the software.
Step7 : Run with full access: Run BUSY as administrations mode ,Given full access to BUSY.
