Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
What are the steps to file nil GSTR- if there were no transactions in a period?
To file nil GSTR-1 when there are no transactions in a period, you have to simply generate gstr1 of a same period from a BUSY & then upload on gst portal.
For generate GSTR1from BUSY please follow these steps:
1. Open the BUSY.
2. Go to the display and click on gst reports option and then click on gst returns and press enter on GSTR1 eReturn
3. Select the month of which month or period you want to file the return.
4. Enable / disable the required option according to your requirment
5. Specify the path for return file like JSON
6. Click view and generate return file
7. Log in to the GST portal.
8. Go to the Returns section and select GSTR-1.
9. Choose the tax period for which you want to file the nil return.
10. Select the option to retrun file which we generate from BUSY.
11. Review the summary and confirm that there were no transactions during the period.
12 Submit the nil return on the GST portal.
Please note that these steps may vary slightly depending on the specific interface of the GST portal and any updates made to the filing process.
What are the consequences of unable file GST returns through BUSY ? I am not receiving OTP for GST filing. How to resolve this issue?
A: There are many reason of unable to upload GST retrun on portal :
1: lastest release of BUSY before generate JSON of GSt e-retrun make sure you are using latest release of BUSY as new changes regarding GST retrun comes in new updates
2: Some error is present on JSON if you proceed with JSON option so you have to clear all possible error while generate gst e-return
3: Check your hsn code length. make sure that your all hsn code lengh entered according to your turnover
4: If your generate retrun through govt. template then make sure you are using latest template
B: For OTP not receiving while using direct upload option for gst retrun
1: Check your GST portal user name from features/option then gst/vat
2: Check that API access is enable from gst portal if disable then you can enable it (Open gst portal click on view profile & then select manage API access enable for 30 days and confirm)
3: Message inbox have enough space not OTP sms
4: after check all above option and then also you didn't receive then you concern with GST portal customer helpline as OTP generate through portal
What reports can I generate in BUSY to cross-verify the GST returns data before upload?How do I generate GST returns on BUSY software?
If You are cross verify your data then you can check Gst Audit report from gst reports
Here are the steps to generate gst return from BUSY :
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then Click on Feature and option
Step 4: Then Click on GST/VAT feature
Step 5: Please ensure that your GST number is correctly entered in the GSTIN field
Step 6: Make sure GST Portal username is accurately provided in the corresponding field located on the right side of the window.
Step 7: Then go to Display Menu
Step 8: Click on Gst Reports
Step 9: Then click on gst Returns
Step 10: Then click on second panel of the option
Step 11: Select the respective return that you want to generate.
Step 12: This action will display five methods for generating the return i.e Direct Upload, JSON, CSV, Govt. Template, Plain Excel
Step 13: Then select the appropriate method, specify the date range by setting the starting and ending dates
Step 14: Then review for any errors. If errors are detected, proceed to resolve each of them.
Step 15: Afterward, proceed to generate GST Return
Can you guide me on the correct steps to generate the GSTR- file using the government template in BUSY?Can you guide me on how to generate itemized HSN sales register in BUSY?
If you want to generate GSTR 1 file using govenment template then pleae follow the
given steps
Step 1: Go to poratal and download the latest version of the GSTR offline tools.
where in you will get a latest template.
Step 3: Then go to display then GST reports then GST returns then GSTR 1 ereturn
then govt. template and then set the path of the folder where you have kept
template file in the field of template path.
Step 4: Then select the folder where you want to export the generated file.
Step 5: Replace the rename the template file from v 2.0 to 1.9 and other remain same.
Step 6: Then start the process of generation after check all the error report.
Further , If you want to generate item wise HSN report then please follow the given
steps
Step 1: Go to display option then GST reports then GST registers then sale register
Step 2: Then combined then HSN code wise then Both B2B and B2C then select
field as per your requirement and enter the date then Ok.
Step 3: Now your report of Item HSN code wise sale register has opened.
How to generate GSTR- return from BUSY?
You can file the monthly or quarterly GSTR 1 from BUSY. Through Json, Govt templates and CSV. We can upload GSTR 1 ereturn directly to the GST Portal.We need to enable the API Access from GST Portal. Then mention the GST portal username in the BUSY.
Pls Follow the Below Steps for Direct Upload GSTR 1 :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then GST / VAT
Step 5: Mention the GST Portal user name
Step 6: Click on Display Menu
Step 7: Then Gst Reports
Step 8: Then Gst Returns
Step 9: Then GSTR 1 Ereturn select the quaterly date
Step 10: Click on Direct Upload
Pls follow the below steps for return through govt templates above steps same till step 8:
Step 1: Select As per Govt Template
Step 2: Specify the Gst template path & Ereturn Folder Path.
Step 3: Download GST Offline Tool from Gst Portal
Step 4: Select the Excel Generated template data from BUSY.
Step 5: Create JSON file and Upload it on GST Portal.
Note : Make sure that latest BUSY version should be updated in the system.
Why are my purchase returns not showing in GST returns?
If purchase return not showing up in the GSTR2 or GSTR3B report in the BUSY software. This could happen for the following reasons:-
Step 1: You might have selected the G.S.T Nature incorrectly. For instance, you might have chosen a Debit Note issued against sale under Dr. Note (w/o items) instead of selecting a Credit Note issued against sale as GST NATURE under Cr. Note(w/o items) voucher.
To resolve this issue, please follow the steps mentioned below:
Step 1: Either select Cr. Note Received against purchase under the Dr. Note (w/o items) voucher or select Dr. Note received against purchase under the Cr. Note (w/o items) voucher.
If you are using the monthly ITC tagging option for purchase, make sure to check if you have tagged the purchase return voucher as well for that particular month from the Monthly ITC Tagging register.
Moreover, if you have set Skip in GST Report as "Y" in the purchase return type of the purchase return voucher, the vouchers will not show up in the GST Report. So, keep an eye on it.
By following these steps, the voucher should start appearing in the GSTR2 and GSTR3B report automatically.
How are invoices uploaded on the GST portal from BUSY? Is it through JSONs or some other method?
In BUSY,there are several methods for generating GSTR E-returns,you can follow these steps:
Step 1:Go to Display menu,
Step 2:select Gst reports,
Step 3:Select Gst return,
Step 4:Here,you will find all the options to generate returns,GSTR1,GSTR2,GSTR3B,GSTR ITC-4,GSTR-6,GSTR-9(ANNUAL RETURN),All these reports are for viewing purposes,you can check your data in this reports.
Step 5:The report displayed in the section below is for generating returns,there is a returns to generate GSTR1-e-RETURN,GSTR2 e-RETURN,GSTR3B e-RETURN,ITC-04 e-RETURN, GSTR6 e-RETURN,
Step 6:You can generate file through JSON, As per government template,CSV and plain excel but only the Gstr1 return can also upload as direct from BUSY.
Step 7:if you want to genrate GSTR1 click GSTR1 E RETURN window will appears there is many option to generate gstr1 return file,if you wants only create JSON then click JSON tab,Please select the frequency at which you file your documents, whether monthly or quarterly then give path wherever you want to create json file click OK then window will appears to check errors in transactions,errors in hsn and documnet summary check in all then you can click proceed with JSON, your json file will be genrated.then you can upload JSON file mannualy on portal.
What are the steps to upload and push invoice data to the government GST portal from the software?
If you want to upload the invoice on gst portal then please follow the steps given below :
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then Click on Feature and option
Step 4: Then Click on GST/VAT feature
Step 5: Please ensure that your GST number is correctly entered in the GSTIN field
Step 6: Make sure GST Portal username is accurately provided in the corresponding field located on the right side of the window.
Step 7: Then go to Dispaly Menu
Step 8: Click on Gst Reports
Step 9: Then click on gst Returns
Step 10: Then click on second panel of the option
Step 11: Select the respective return that you want to generate.
Step 12: This action will display five methods for generating the return i.e Direct Upload, JSON, CSV, Govt. Template, Plain Excel
Step 13: Then select the appropriate method, specify the date range by setting the starting and ending dates
Step 14: Then review for any errors. If errors are detected, proceed to resolve each of them.
Step 15: Afterward, proceed to generate GST Return
How can I directly upload documents for GST return filing if OTP issues persist?
In BUSY, we can upload sales, sales return, and credit/debit note data directly to the portal through the GSTR-1 Direct Upload option.
Please follow the below steps to upload GSTR 1 directly from BUSY to portal.
Step 1: Go to administration then configuration
Step 2: Then click on Features and option
Step 3: Select GST/VAT tab
Step 4: Mention GSTIN and GST portal username and then save the configuration
Step 5: Login GST portal
Step 6: Now Go to my profile section
Step 7: Click on Manage API access
Step 8: Click on YES and mention duration for same.
Step 9: Go to Display and select GST report
Step 10: Click on GST return
Step 11: Select GSTR-1 e return
Step 12: Proceed for Direct upload
Step 13: Mention date and check possible error
Step 14: Mention the OTP received on you registered mail id and mobile number.
Step 15: Upload the GSTR1
Note: BUSY does not have a provision for filing returns. Additionally, you can only upload GST returns from BUSY. For any OTP issues for filing return, it is recommended to contact the GST portal support for assistance in resolving the issue.
I have entered all the purchase details in BUSY, but it is not reflecting in the GST returns. How can I resolve this?
If you have recorded purchases using the purchase voucher in BUSY software and you are unable to see all the data in the GST report, follow these steps to resolve the issue:
Step 1: Take a backup of all the data.
Step 2: Run the Reindex databases and regenerate the dual voucher.
If you have created a Journal voucher for any purchase but it is not appearing in the GSTR2 report, consider the following:
Step 1: Check the GST nature, which should be Registered Expense (B2B).
Step 2: While saving the voucher, ensure that all the details are filled completely in the registered expense window.
If you are not using the monthly ITC tagging option for purchase, set "N" to pick the relevant ITC from the "Monthly ITC Tagging" option while opening the GST Summary or GSTR3B Report.
Additionally, if you have set Skip in GST Report as "Y" in the purchase type of the purchase voucher, the vouchers will not show in the GST Report. Keep an eye on it.
By following these steps, the voucher will start appearing in the GSTR2 and GSTR3B report automatically.
