New GST on Cloud Kitchen Services and Food Delivery Operations

Updated: Jun 3, 2026 12 min read Vineet Goyal
Quick Summary
  • Cloud kitchens, which operate without dine-in services, must comply with GST regulations if their turnover exceeds ₹20 lakh.
  • The GST rate for food supplied by cloud kitchens is 5%, and they cannot claim Input Tax Credit (ITC) under this rate.
  • Packaged or branded food items have a GST rate of either 5% or 18%, depending on the product, with ITC allowed at 18%.
  • Aggregator platforms like Swiggy and Zomato charge an 18% GST on their commissions.
  • When cloud kitchens sell through their own app or directly, they must register for GST and charge 5% if their turnover is above the threshold.

With the rise of platforms like Swiggy, Zomato, and Uber Eats, cloud kitchens—also known as virtual or ghost kitchens—have transformed the food industry. But how does  GST (Goods and Services Tax)  apply to this digital-first model? Whether you’re a cloud kitchen operator or an aggregator platform, understanding the gst on cloud kitchen operations is crucial for compliance and pricing.

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New GST Rate for Cloud Kitchen Services in India

The Government of India is updating GST rates effective after 22 Sep 2025. Below are the expected new GST rates for cloud kitchens and related services (no compensation cess).

New GST Rate for Cloud Kitchen & Aggregator Services

Service Type

Food supplied by cloud kitchen (delivery/takeaway)

New GST Rate

5% (No ITC)

HSN/SAC Code

9963

Service Type

Packaged/branded food items

New GST Rate

5% or 18% (by product)

HSN/SAC Code

Varies

Service Type

Aggregator/platform commission (Swiggy, Zomato)

New GST Rate

18%

HSN/SAC Code

9983

Note: Restaurants supplied via e-commerce operators remain taxed at 5% (no ITC); the operator is liable to pay GST as deemed supplier. Platform commissions continue at 18%. With 12% discontinued, products formerly at 12% generally move to 5% under the rationalised slab.

What Is a Cloud Kitchen?

A cloud kitchen is a commercial kitchen that prepares food exclusively for delivery without offering dine-in services. Orders typically come via:

  • Food aggregator apps (Zomato, Swiggy)
  • Direct orders through the restaurant’s website or app
  • Third-party logistics or delivery partners

Though the operations are virtual, GST registration and compliance are mandatory once the turnover threshold is exceeded.

Old GST Rate for Cloud Kitchen Services

(Old GST Rates – Applicable Until 21st September)

Service Type

Food supplied by cloud kitchen (delivery/takeaway)

GST Rate

5%

HSN/SAC Code

9963

Service Type

Packaged/branded food items

GST Rate

12% or 18%

HSN/SAC Code

Varies

Service Type

Aggregator/platform commission (Swiggy, Zomato)

GST Rate

18%

HSN/SAC Code

9983

GST for Cloud Kitchen on Direct Orders

If a cloud kitchen takes orders directly (via website, WhatsApp, or phone):

Input Tax Credit (ITC) for Cloud Kitchens

GST Rate Type

Charging 5% GST

Input Tax Credit Eligibility

Not allowed

GST Rate Type

Charging 18% GST (on packaged/bundled items)

Input Tax Credit Eligibility

Input Tax Credit (ITC) allowed

Most cloud kitchens opt for the 5% GST structure due to ease of compliance, but it disallows ITC on expenses like:

  • Raw materials and ingredients
  • Packaging supplies
  • Kitchen rentals and equipment
  • Marketing or advertising services

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Understanding the gst on cloud kitchen services helps food business owners, aggregators, and consumers make informed decisions. Whether you run a single-kitchen setup or multiple online brands, staying GST-compliant is key to scaling your food delivery operations smoothly.

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Frequently Asked Questions

Clear answers to common queries about this topic.

What is the gst rate for cloud kitchens in India?

The rate is 5%, the same as for standard restaurants, without ITC.

Do Swiggy and Zomato collect GST on behalf of cloud kitchens?

Yes. As per new rules, food aggregators collect 5% GST from customers and pay it to the government directly.

Can cloud kitchens claim input tax credit?

No, if charging 5%. They lose ITC eligibility on expenses like packaging, raw materials, and rent.

What if the cloud kitchen sells packaged goods?

In that case, 12% or 18% GST may apply depending on the product, and ITC is allowed.

Is GST applicable if the kitchen sells through its own app?

Yes. GST at 5% applies if turnover exceeds ₹20 lakh annually.
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Vineet Goyal

Chartered Accountant

I am a chartered accountant with over 14 years of experience. I understand income tax, GST, and balancing financial records. I analyze financial statements and tax codes effectively. However, I also have a passion for writing, which is different from working with numbers. Recently, I started writing articles and blog posts. My goal is to make finance easier for everyday people to understand.

MRN: 411502 Delhi